Press enquiries

If you are a customer, or a potential customer, our customer service team are available by email every day on hello@octopus.energy or by phone on 0330 808 1080.

For all press enquiries, please call Alice from our Octopus Energy Press Team on 020 3856 8306, or email press@octopus.energy.

If you smell gas (or think there's a leak) please call the National Gas Emergency Helpline immediately on 0800 111 999

If you have a power cut, please call 105 (free) for help and advice.

Hey! Just so you know, your device is fully charged and you're still charging it. Removing the charger will avoid degrading your battery 😊

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