How we're helping customers through the energy crisis

What we're doing to help our customers through the energy crisis – from our £6 million Octopus Assist fund, to loans of thermal cameras to find draughts in leaky homes over Winter, electric throws, and our Winter Workout energy saving programme that’s helped customers save £4.8 million by using less, but whilst still staying warm.

Government support in the energy crisis

Confused about what support is available from the government during the energy and cost of living crisis?

We explain everything here, and cover the unique support Octopus is offering its customers during this time.

How Balance Forecast demystifies energy payments

Find out about Balance Forecast: a new account tool to shed light on how your payments and charges impact your energy account balance long term.

Simple tips to save up to £400 on your energy bills

A list of the quickest, easiest things you can do to use less energy at home – you could slash £488 from your bills.

Our new Flexible tariff: £50 below the price cap for loyal customers, and £5 million more support for households

The price of Flexible Octopus, our standard variable tariff, price is changing, and we're introducing a Loyal Octopus support. Here's what you need to know.

Smart customers pay less

Smart meters not only make it super easy to manage your energy – they can also help you cut your bills. Here’s how:

• Every month, one smart customer wins a year’s worth of free energy
• Save on your bills with our smart tariffs by using energy when it’s cheaper and greener
• Earn money back on your bills by taking part in our smart trials

Octopus Energy Generation: building green power for the future

At Octopus, we don't just supply energy, we generate it too. Octopus Energy Generation are combining expertise from across the whole breadth of the energy industry to create a kind of generation business that’s never been seen before.

How Octopus Energy is revolutionising Heat Pumps

Heat pumps are the future: electric, low-carbon heat extracted from the air. Find out how we're installing heat pumps for around the same cost as a gas boiler.

Repowering 1,000 wind turbines

ONE TRICK to get stronger, more powerful spins: lengthen your turbine blade! We're giving old turbines bigger blades so they can generate 2-3x more power. Our new project with turbine supplier EWT could see 1,000 UK turbines repowered by 2030, and produce enough new green energy for hundreds of thousands of homes.

Octopuses are truly tenta-cool. We asked a marine biologist to explain why.

We thought it about time we get to know our 8 legged, ocean-dwelling cousins a little better, so we asked marine biologist and cephalopod expert, Marie-Therese Noedl to delve into all there is to know about the smart, agile and completely amazing Octopus.

Our Green Neighbourhood

Whether you live hours from a town, or in the tallest tower block in the city, if you love nature it’s likely you have your own special way of finding enjoyment outdoors. We decided that we want to find out what nature really means to you: our customers. So we’re opening the doors to our green neighbourhood.

Spotlight on...Derya, smart product engineer

Meet Derya, senior product engineer and mastermind behind the Octopus Home Mini. Read about her avant-garde journey from Nokia to Hive to Octopus Energy.

Looking out for our team while they look out for you

On a typical day, we talk to around 40,000 customers across phone calls, email and social media.

That's always included some people in really difficult situations. In the energy crisis, with so many people worried about paying their bills, we're receiving more heartbreaking messages and calls than ever before.

I wanted to write about all the ways our team are looking after one another through the crisis, making sure the same amount of care and support we give our customers is also available to our people.

How to build a wind turbine

To play a part in crafting a green future, our generation arm, Octopus Energy Generation, are investing hard to build more wind as quickly and affordably as possible.

James is one of their chief investment managers and sat down with him to find out all about wind power, building wind farms and how we are evolving to make the transition to wind energy faster.

Rooting for each other: Tree planting in support of veteran mental health

Rooting for each other: Octopus Energy join Green Task Force to plant 20,000 trees in support of veteran mental health

Spotlight on....Zoisa, Octopus Energy Generation CEO

Meet Zoisa, CEO of Octopus Energy Generation: one of Europe's largest investors in renewable energy. Under her leadership, the business is evolving into a thing completely unheard of in Energy: a fund management that has the best interests of the people at heart. I sat down with her to discuss her journey to Octopus Energy Generation, and how they do things differently.

Spotlight on...Lucy Yu and the Centre for Net Zero

Meet Lucy, leader of 'the world's largest living lab' dedicated to advancing the global energy transition to combat climate change: the Octopus Centre for Net Zero.

Octopus Energy: built to last

28 energy suppliers went bust in 2021, so some customers are understandably wondering if their supplier could be going the same way. We're different: the UK's fifth largest supplier (and now operating in 14 countries globally). Read all about how we've scaled and how we're supporting customers through the crisis.