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Smart meters: upgrade now or wait for 2018?

Chris Roper, Energy explained

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A beginner's guide to buying energy

From choosing a tariff to understanding your usage, we explain it all in this short guide.

Chris Roper

"Please hold the line." For how long?

Giving great customer service while keeping costs low is a tricky balance to get right – here's how we do it. 

Greg Jackson

Moving house? Here's what you need to know

Save time and hassle when you move by following these useful tips.

Chris Roper

Ofgem: Consumer Future & Regulation

At a recent Ofgem event, our CEO, Greg Jackson, spoke about the importance of competition and companies truly understanding their customers:  "As a new supplier, we need to compete to win every single customer or we don't have a business."

Greg Jackson

Improving lives through renewables

Renewable energy does a great deal more than help prevent climate change. From health to the economy, there are many reasons why going green is the right choice for you and your communities. 

Chris Roper

Congratulations Jo! June's Arsenal Prize Winner

Jo Brooks won an Arsenal shirt signed by the first team squad in the June prize draw. 

Tom Breare

Spotlight on... Anouska Ameratunga, Industry Specialist

In the latest of our “Spotlight on…” series we talk to Anouska Ameratunga, Industry Specialist and informal (well, formal really) Social Secretary, about fighting bad data and planning big parties...

Chris Roper

The growth of solar power

Clean Energy Analyst Charlie Cook examines whether the rapid rise of solar power matches that predicted by Moore's Law.

Charlie Cook

Carbon monoxide: the invisible killer

Look out for these warning signs to protect you and your family from carbon monoxide poisoning.

Chris Roper

Renewable energy – what's it all about?

From technology to price and reliability, we give you the lowdown on renewable energy. 

Chris Roper

World Environment Day: What difference has your energy supply made?

June 5 is United Nations' World Environment Day, so let's take a look at what we've achieved over the last 12 months.

Chris Roper

Octopus Tracker: first impressions

One of the first Octopus Tracker customers shares what he thinks about the new tariff and its features.

Chris Roper

Why are tracker tariffs so important?

Tracking the wholesale energy cost ensures you always get good value, and importantly, enables you to use energy in a way that's cheaper for you and better for the planet. 

Chris Roper

Jacqui wins an inside view in May's Arsenal prize draw

Jacqui wins an inside look at Emirates Stadium in this month's Arsenal Prize Draw. We talked to Jacqui about her passion for the club.

Chris Roper

Jean and family win April's Arsenal prize draw

We speak to Jean and her daughter as they reminisce about their favourite Arsenal moments.

Chris Roper

Why we support the government's price cap proposals

A price cap on energy prices will create a fairer energy market for UK consumers and end the misery of millions overpaying on Big Six exploitative tariffs. 

Chris Roper

How Project Nexus will affect your switch

Project Nexus is a huge upgrade to the gas network that should make switching faster and billing more accurate. There's going to be some downtime while the work goes on, so read on to find out how it might affect you.

Chris Roper

Greg Jackson talks Relative Price Cap on BBC Radio 4 Today Programme

If energy companies want to offer low prices to win new customers, they should have to give good prices to all their customers. That's why we support the proposals for a relative price cap.

Chris Roper

Death of "tease and squeeze"?

Octopus Energy is Supporting John Penrose's Proposed "Relative Cap" On Energy Company Prices

Greg Jackson

Blockchain: building blocks of better energy

Blockchain promises massive gains in industries as diverse as fine wine and music streaming. Now, it could deliver huge efficiency benefits to the UK energy market while empowering customers and saving them money.

Chris Roper

Congrats Paul! March's Arsenal prize winner

Paul Lewis won a signed football in March's prize draw.

Chris Roper

Business energy 2.0

Buying energy for your business just got a whole lot easier. 

Chris Roper

Win the trip of a lifetime to Sydney with Arsenal

Join our Arsenal tariff before midnight on 31st May to be in with a chance of winning.

Chris Roper

Batteries included: meet the cars of the future

Electric vehicles are making cheaper, cleaner transport a reality for everyone. Read on to find out why you might never need buy petrol again.

Chris Roper

Denise Lewis OBE talks Arsenal, football, and scrambled eggs

Denise Lewis OBE reminisces about her favourite Arsenal moments.

Chris Roper

Going beyond Earth Hour with Arsenal and Octopus Energy

Arsenal and Octopus Energy join forces with WWF to promote climate action for Earth Hour and beyond.

Chris Roper

What the Energy Switch Guarantee means for you

We're proud signatories to the Energy Switch Guarantee, and hope that all suppliers sign up to this promise of faster, safer switching.

Chris Roper

Not leaving anyone behind

Why we are proud to knock on people's doors and help them understand their energy bills (and switch to us if they want).

Chris Roper

Switching: love and hate

Switching every year could, and should, be a thing of the past if suppliers prioritise long-term value over short-term deals.

Chris Roper

Congratulations Kester for winning February's Arsenal prize draw!

We met with Kester Potter, February's prize winner, to discuss why he went green with Arsenal.

Chris Roper

Lighting the way to faster switching

Ofgem's consultation on faster switching was the perfect opportunity for us to champion the customer, so that's exactly what we did. 

Greg Jackson

Why talking to people is the right thing to do

It's not easy reaching the millions of people overpaying for energy, or suffering poor service, so we do everything we can to help them.

Chris Roper

Why are British Gas Really More Expensive?

We take a closer look at claims that the big suppliers are expensive because they have to pay obligations that smaller suppliers don't.

Greg Jackson

The secret life of an opening meter reading

What happens to your opening reading when we get it? Why do we sometimes use a different reading to the one you submitted? We reveal the hidden adventures of one of the most important readings you give us.

Chris Roper

Why going green is good for your business

Choosing sustainable energy isn't just great for the planet, but makes sound business sense, too. As more firms (large and small) declare for renewables, we delve into the planetary and economic potential of a green business landscape.

Chris Roper

Anaerobic digestion: How we get energy from waste

Turning waste into electricity is just one of the ways we're beating fossil fuels – but how does it work?

Chris Roper

5 renewable energy myths debunked

We set the record straight by debunking and demystifying 5 common renewable myths.

Chris Roper

The state of wholesale energy prices in 2017, and what it means for bills

A look at what's happened to the wholesale cost of energy over the past 12 months, and what it means for bills.

Chris Roper

December and January's Arsenal prize winners

Graham & David have each won themselves a Behind the Scenes VIP Stadium Tour at Emirates with three of their friends! 

Chris Roper

5 ways to kickstart your New Year's resolutions

To help make that transition to 2017 easier, we’ve taken 5 of the most common New Year’s resolutions and given them a boost to help you start the year on the best foot possible

Chris Roper

Spotlight on... Matt Bunney, Fuel Procurement Manager

Matt Bunney, Fuel Procurement Manager and cricket fan, talks about securing renewable energy for our customers...


Chris Roper

The price of progress: how we became addicted to fossil fuels

We release 25% more carbon dioxide today (404 ppm), than the highest recorded output over the last 400,000 years (300 ppm) – and there are few signs of slowing.

Chris Roper

Where does your money go?

Energy bills. They're a decent chunk of household expenses, yet many don't know where their money goes. 

Chris Roper

Congratulations Steve! November's Arsenal prize winner

We talk to Steve, November's Arsenal prize draw winner, to find out a bit more about his love of the club and green energy.

Chris Roper

When is the best time to switch?

Maybe you're locked into your tariff, with exit fees to leave, or perhaps you've built up a large debit. In these cases, it's worth thinking about the best time to move to us...

Chris Roper

What drives wholesale energy prices?

The wholesale cost is a big chunk of your energy bill – and to understand why it varies, it's helpful to know a bit about how the energy market works.

Chris Roper

How technology informs our beliefs

We’re massive fans of technology and believe it can solve even the most complex problems.

Chris Roper

What does it take to create the energy company of the future?

We believe the future of energy requires a new breed of supplier, one built from the ground up for the challenges of tomorrow.

Chris Roper

Octopus Energy: Built to last

Our founding principle is to deliver our customers value for the long term – not just a fixed term – so we’ve built our business to last. 

Chris Roper

Nat wins big in our first monthly Arsenal prize draw

He takes home a signed Arsenal shirt, including signatures of the first team squad. 

Chris Roper

Don't let your supplier put your day on hold

Calling suppliers is far from perfect, and often downright inconvenient. 

Chris Roper

An afternoon with Iain Wright, MP

Iain Wright, Chair of the Business, Energy, and Industry Select Committee, spent an afternoon finding out how we're putting customers first.

Chris Roper

What is carbon offsetting, and why does it matter?

Carbon offsetting compensates for nasty CO2 emissions through planting trees, reducing deforestation, and creating sustainable communities for people and animals alike.

Chris Roper

How we offer 100% green electricity (even when it's dark)

When we say our Green tariffs offer 100% renewable electricity, we mean it. The sun might not always be shining, but no matter what the weather or time of day, we guarantee green. 

Chris Roper

How renewable investment is shaping the future of energy

The energy industry is at an inflection point. Simon Pickett explains how smart, networked, renewable technology that keeps the lights on without costing the earth, will change the sector for good.

Chris Roper

Spotlight on... Ronan McKinless, designer

When you get design right, it's almost like you've done nothing at all.

Chris Roper

How to give great customer service in the digital age

Technology helps make the incredibly complicated world of energy simple, but for suppliers using older systems, it can hinder more than help. 

Chris Roper

Learn Solar #3: How to store sunlight (and other renewables)

In the third and final part of our Learn Solar series, we investigate both existing and emerging solutions to storing solar energy. 

Chris Roper

Spotlight on... David Sykes, Data Analyst

I analyse the underlying costs in the market then set a price that reflects the wholesale cost of energy, while also being competitive.

Chris Roper

When is a saving not a saving?

3 questions to ask when your old supplier tries to stop you switching.

Chris Roper

Octopus Energy calls for greater transparency in energy pricing

We believe that when choosing a supplier, customers should be aware of likely future pricing. 

Greg Jackson

More info on Octopus's analysis of Tease and Squeeze

The BBC has covered our analysis of Tease and Squeeze energy pricing. Here we share more details on methodology and data.

Greg Jackson

Exposing the real price of energy

Beneath the glittering facade of cheap fixed deals lies a snarling beast called the Standard Variable Tariff (SVT), which pounces the moment you forget to run (or switch).

Chris Roper

How green technology is the smart choice for investors and the planet

Matt Setchell, Head of Renewables at Octopus Investments, writes about securing a healthy planet for generations to come.

Matt Setchell

Learn Solar #2: Solar panels – how we capture sunlight

We explore different solar panels, their efficiency, where to put them, and how many you'd need to power your home.

Chris Roper

Smart meters: the truth behind energy's next big thing

Smart meters are big news, but are they fulfilling their promise? Here we explore the facts behind the new technology hitting UK homes.

Chris Roper

Learn Solar #1: How much solar power do we receive?

The sun is an explosive and fiery ball of starpower – but just how much of that power reaches the earth?

Chris Roper

8 cost-free ways to save electricity

Here is a list of 8 things you can do to cut down on electricity usage, and the best news is they won’t cost you a thing.

Chris Roper

Spotlight on... Ashley Firth, developer

I'm a front-end developer, which means I take all the designs and user journeys and ensure they're consistent and good-looking for everyone, no matter what device or browser you're using.

Chris Roper

Making Octopus accessible for everyone

We audited our website to see if we were providing all of our visitors and customers with an easy and enjoyable experience

Ashley Firth

What happens during your switch

For you, it should be fast, simple, and convenient. For us… well, we like doing the complex stuff so you don’t have to.

Chris Roper

Spotlight on... Lily Stein, customer service guru

I work in the Operations team, which means I look for problems and try to fix them before they affect our customers. 

Chris Roper

How energy reaches your home

We're so used to energy being there when we want it, we often forget how it reaches us. 

Chris Roper

Hey! Just so you know, your device is fully charged and you're still charging it. Removing the charger will avoid degrading your battery 😊

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