Policies
For up-to-date information about our policies and standards of service in the following areas:
Helping you
Keeping our promises
- Guaranteed Standards of Performance
- Site access
- Treating customers fairly
- Quarterly performance reporting
Legal stuff
- Terms and conditions
- Website and App – terms of use
- Business terms and conditions
- Export tariffs - Terms and conditions
- Electric Juice Network terms and conditions
- Privacy policy
- Modern slavery statement
Keeping everyone safe
- Our Covid-19 risk assessment for Octopus Energy Services
- Covid-19: Ensuring safe smart meter installations
Hey I'm Constantine, welcome to Octopus Energy!
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