Help and FAQs

Need help? You've come to the right place

Emergency help

Smell gas or suspect a leak?

Call the National Gas Emergency Helpline on 0800 111 999.

More information on gas leaks.

Power cuts

Call 105 (free) to get help and advice from your local network operator.

More information on power cuts.

What can we help you with?

Hey! Just so you know, your device is fully charged and you're still charging it. Removing the charger will avoid degrading your battery 😊