Help and FAQs

Need help? You've come to the right place

Emergency help

Smell gas or suspect a leak?

Call the National Gas Emergency Helpline on 0800 111 999.

Power cuts

Call 105 (free) to get help and advice from your local network operator.

Here's what to do if you've got no gas or electricity.

What can we help you with?

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Hey I'm Constantine, welcome to Octopus Energy!

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