Octopus Energy Group Limited

Introduction

Octopus Energy Group Limited (OEGL) is a private limited company with registration number 09718624. This statement is made by OEGL on behalf of it and its subsidiaries in the UK and globally (hereafter, the “Octopus Energy Group”), except for Octopus Electric Vehicles Limited, which has its own statement. 

This statement is published in accordance with the legal obligation of OEGL, and qualifying subsidiaries, to comply with section 54(1) of the Modern Slavery Act 2015, by making a Transparency in Supply Chains statement for the financial year ending 30 April 2026.

The Octopus Energy Group operates as a retailer to procure and supply electricity, gas and associated services to residential and business customers. We also encompass multiple other businesses that are related to the energy supply chain – including renewable energy generation, the manufacture and installation of various smart low carbon technologies, and an electric vehicle charging platform.

Group structure

The subsidiary entities in the Octopus Energy Group (including but not limited to the list below) have delegated authority for Octopus Energy Group Limited’s board to approve this statement on their behalf: 

Due to the scale and nature of the business undertaken by Octopus Electric Vehicles Limited, a separate Transparency in Supply Chains statement has been published for that entity.

Values

The Octopus Energy Group was founded with the purpose of building a greener, cheaper, and fairer energy system. Today, as a global energy leader and the UK’s largest domestic energy supplier, this core ambition builds climate mitigation into the very fabric of our business.

We are passionate about creating a business which people want to be part of – as customers, partners and employees. We find the idea that people are forced to work against their will or best interests abhorrent and we’re committed to making sure this doesn’t happen across our supply chains in the Octopus Energy Group. We recruit brilliant people, we pay them fairly, and we treat them and their lives with respect, and we are methodical about ensuring that our suppliers and partners do the same.

Our people

As of April 2026, we employed approximately 10,500 people globally across the Octopus Energy Group. Our people are the most important part of our group, and we are passionate about creating a business that people want to be part of.  We have a particular focus on nurturing a culture of autonomy, empowerment and trust, and encouraging straight-forward, honest and transparent communication. We achieve this through a number of channels, such as informal, regular access to our senior management team, and a weekly ‘Family Dinner’ where all members of staff across the world are invited to the same online meeting to share updates, and staff are encouraged to ask questions directly to our Group CEO and other senior leaders. We also monitor employee engagement through regular updates from the senior management team using data from various external tools. We consider these approaches have reduced the potential for modern slavery risks arising amongst our employees in the last 12 months.

While we encourage our people to speak directly with any manager they feel comfortable with, we recognise that some issues are more serious or sensitive. For this reason, we have a whistleblowing tool called “Your Voice” that allows our people to report significant concerns anonymously. This tool is reserved for serious issues, such as any wrongdoing. Any concern raised is reviewed directly by a designated senior Group Director to ensure it is handled with the appropriate level of confidentiality and seriousness. No instances of modern slavery or human trafficking were reported through our whistleblowing tool during FY2026.

Suppliers

During the last financial year, we have conducted risk assessments to identify and mitigate the risk of modern slavery and human trafficking within our operations and supply chains. This process involved evaluating the risk factors in various sectors and geographies where we operate. We carefully select partners and suppliers to work with based on several factors, including relevant findings from our modern slavery and human trafficking risk assessments.

Within our current product portfolio, we recognise that the risk of encountering modern slavery or human trafficking varies across different areas of our business and subsidiaries, with some sectors (for example procurement of low carbon technologies) posing a higher risk than others. We receive services and goods that are either related to the energy industry (such as parts to install smart meters, electric vehicle charge points, heat pumps and solar panels) or are used in an office environment (such as computer software elements). During FY2026, we continued to implement (particularly within these higher risk businesses), and maintain responsible sourcing strategies aimed at mitigating the risks, including in relation to modern slavery and human trafficking.

Notwithstanding this varied risk profile, during FY2026 we did not work with anyone who we believed was unable to keep to the standards we expect, and we do not tolerate unethical behaviour by our suppliers in relation to slavery or human trafficking.

Within our Octopus Energy Services and Octopus Energy Heating businesses, which include the higher risk area of manufacturing and procuring low carbon technology, we focused our oversight on key suppliers that are most critical to our operations. Our team ran active quarterly business reviews with these key suppliers, undertaking further onsite due diligence assessments where required. 

During FY2026, our onboarding process implemented our business and personal principles, and where appropriate, for example in goods procurement contracts, we included contractual provisions to reflect our suppliers’ responsibilities to minimise their risk of slavery and human trafficking.

Due Diligence Process

Our due diligence processes are designed, amongst other things, to prevent the risk of modern slavery and human trafficking, and our team creates a risk profile for potential new suppliers. Before onboarding new suppliers, a due diligence check is completed to assess their operational standards, and ethical practices.

To ensure accountability and transparency, we established metrics to measure the effectiveness of potential new suppliers’ initiatives, which includes modern slavery compliance. These were measured with a RAG system, and our team only moved forward with onboarding new suppliers where they were satisfied with the results.

In addition to these onboarding checks, during FY2026 we maintained supplier governance channels to monitor and manage ongoing risks with our key supplier relationships. As standard practice for our key suppliers, we conduct an overall supplier review ahead of contract renewal, and its findings are considered before any renewal is agreed. 

For suppliers with a higher modern slavery or human trafficking risk profile, we may instruct an additional onsite audit through an independent third party to obtain more detailed information about the supplier. For example, in relation to low carbon tech goods procurement, during the last financial year, we commissioned independent third-party audits for four identified suppliers.  Three were flagged as medium risk and one as low risk. The most common flagged issue with suppliers was excessive employee overtime. Where non-conformances were flagged, we initiated formal corrective action plans and enhanced governance to monitor remediation and reduce these suppliers to low risk, with re-audits performed to confirm ongoing compliance.

No modern slavery or human trafficking concerns were identified during the conduct of the OEGL due diligence processes during FY2026.

Training

During FY2026, we provided our people with training on a range of compliance matters, and our position on modern slavery and human trafficking risks is made available to our teams. In FY2026, there was no separate, formal training module for modern slavery risks; however, this is expected to be rolled out in the coming financial year.  Training programmes across the Octopus Energy Group are kept under continuous review to ensure they remain current, relevant to our areas of operation, and reflect emerging risks. 

Assessment and effectiveness of procedures and looking ahead

We are committed, both now and in the future, to acting ethically and with integrity in all our business dealings. Since our previous modern slavery statement for FY2025, we have strengthened our supplier governance, for example by including specific provisions within our procurement contracts to drive improvements in addressing modern slavery, and we continually review our due diligence and procurement processes for working with new third parties, particularly as we enter new markets.

Although no specific slavery or human trafficking has been identified or reported in the last financial year, OEGL will continue to monitor and assess potential risks through our procedures and supplier engagement.

Board Approval

This statement was reviewed and approved by the Board of Octopus Energy Group Limited on 29 September 2026.

Greg Jackson, CEO

For and on behalf of the Board,

Octopus Energy Group Limited