Into the Octo-verse

Get the inside scoop on energy, technology, and all things Octopus.

Other things we're talking about

Energy prices from October, and what they mean for you

Information on discounted prices from October including a breakdown of rates and charges for every region on Flexible Octopus.

Our Energy Helpers are bringing 500,000 customers bespoke energy saving advice

We’re training hundreds of energy experts to travel the country giving specially tailored, genuinely impactful energy-saving advice to 500,000 customers who need it most.  

What to do if you're worried about your bills, step by step

We talk to 30,000 customers every day, so we know many people are worried about the cost of energy.

If you’re one of those people, here's what you can do next.

An Energy Tariff Deficit Fund would help people through the crisis and tackle inflation

An Energy Tariff Deficit Fund, implemented prior to October price cap increases, would allow customer bills to be held at or around their current level of £1,971 for the next 3 years and decreased after that down to an estimated £1,100 over ten years.

Energy crisis information page

This is our Energy Crisis Hub.

Here, you’ll find information about the energy crisis: what’s driving it, how to access help, how Octopus is weathering the storm, how we’re fighting to support customers struggling with high bills, and answers to a bunch of other frequently asked questions.

Energy saving tips: save over £400 on your energy bills

A list of the quickest, easiest things you can do to use less energy at home – you could slash £488 from your bills.

Financial support in the energy crisis

Confused about what support is available from the government during the energy and cost of living crisis?

We explain everything here, and cover the unique support Octopus is offering its customers during this time.

How we're helping customers through the energy crisis

What we're doing to help our customers through the energy crisis – from our £15 million Octopus Assist fund, to loans of thermal cameras to find draughts in leaky homes over Winter, electric throws, and our Winter Workout energy saving programme that’s helped customers save £4.8 million by using less, but whilst still staying warm.

What's going on with global energy prices?

How does war between Russia and Ukraine impact energy prices in the UK? In this blog post, we'll give insight into what's going on in the global wholesale energy market, to help you better understand trends in UK tariff prices. Now more than ever, while the gas crisis sees energy prices reach all time highs, we're committed to fair prices that truly reflect the cost of the energy we supply you.

Octopus Energy: built to last

28 energy suppliers went bust in 2021, so some customers are understandably wondering if their supplier could be going the same way. We're different: the UK's fifth largest supplier (and now operating in 14 countries globally). Read all about how we've scaled and how we're supporting customers through the crisis.

Hey I'm Constantine, welcome to Octopus Energy!

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