The intern diaries: our 2022 Octopus Energy Equality Internship
Hear all about our 2022 Octopus Energy Equality Internship, directly from the interns.
Hear all about our 2022 Octopus Energy Equality Internship, directly from the interns.
This year, we kickstarted a brand-new series called the ‘Empowerment Series’ at Octopus, to empower and support the people of colour in our sector.
Read our interview with our brilliant first speaker, Chemical engineer and consultant for mega-companies like Amazon - Oyin.
We speak to around 40,000 customers a day and do our best to provide an amazing service, each and every time. Being there for so many people takes a huge amount of work from across our team: but most of the credit has to go to our incredible energy specialists, who work tirelessly and go above and beyond to support our customers.
Simple, considerate and consistent customer service is the cornerstone of our company. So, I wanted to highlight just a few special stories showcasing some of our wonderful team, and some of our lovely customers to share the stories that truly matter.
Meet Alex Schoch, Head of Flexibility. His team leads the development and implementation of our cutting edge flexibility products - using our Kraken and Kraken Flex platform to develop tariffs like Intelligent Octopus, Go, and Tesla Energy Plan and also creating cutting edge trials like the National Grid partnership Big Dirty Turn Down.
Whether you live hours from a town, or in the tallest tower block in the city, if you love nature it’s likely you have your own special way of finding enjoyment outdoors. We decided that we want to find out what nature really means to you: our customers. So we’re opening the doors to our green neighbourhood.
Meet Derya, senior product engineer and mastermind behind the Octopus Home Mini. Read about her avant-garde journey from Nokia to Hive to Octopus Energy.
Meet Lucy, leader of 'the world's largest living lab' dedicated to advancing the global energy transition to combat climate change: the Octopus Centre for Net Zero.
Meet Zoisa, CEO of Octopus Energy Generation: one of Europe's largest investors in renewable energy. Under her leadership, the business is evolving into a thing completely unheard of in Energy: a fund management that has the best interests of the people at heart. I sat down with her to discuss her journey to Octopus Energy Generation, and how they do things differently.
On a typical day, we talk to around 40,000 customers across phone calls, email and social media.
That's always included some people in really difficult situations. In the energy crisis, with so many people worried about paying their bills, we're receiving more heartbreaking messages and calls than ever before.
I wanted to write about all the ways our team are looking after one another through the crisis, making sure the same amount of care and support we give our customers is also available to our people.
Rooting for each other: Octopus Energy join Green Task Force to plant 20,000 trees in support of veteran mental health
Read about our 2021 Octopus Energy Equality Internship, an 8-week crash course in tech and customer operations.
In our Spotlight series, we'll introduce you to some of the brilliant people behind the scenes at Octopus. In this blog I'm talking to Kerry who splits her time between leading operations teams, community managers and getting stuck in with social channels and development too!
Octopus Energy is made up of 1000+ fantastic people working on stuff you'd never expect, all pushing hard towards a shared goal. In this Spotlight series blog we'll be get inside look at Octopus Energy Electric Vehicles, and their amazing Director of Operations, Gurjeet.
Octopus Energy is made up of 1000+ fantastic people, all pushing hard towards a shared goal: driving the global green energy revolution. Here you can meet Aaliyah, of of our fantastic Operations Managers and find out about what it's like to work as an energy expert in our Operations team!
At Octopus we handle all aspects of our design in-house, with a brilliant group of dedicated and talented people from a range of different backgrounds. I recently had the privilege of chatting with the Design Team to find out what led them to Octopus, what makes them proud and what makes design at Octopus so unique.
Read all about how we are celebrating Black History Month at Octopus this year. You can get details on the internal work we are doing to make Octopus more diverse and inclusive. Enjoy getting to know some of the brilliant black women at Octopus as they share their unique perspectives. Discover fascinating insights from black writers and activists covering race and environmentalism as we shine a spotlight on some of Britain's most impactful change-makers.
Meet Suraj: Kraken back-end developer and champion for tech diversity in our latest Spotlight.
Yet to be electrified and unable to reap the benefits of cleaner, greener electricity, heating accounts for 14% of the UKs emissions. In this blog, I talk to Peter Konowalczyk about the solution we've all been waiting for... heat pumps.
The Octopus Centre for Net Zero has put the capital's brightest young minds to the test at the very first London Energy Idea Challenge
Octopus Energy is made up of 1000+ fantastic people working on stuff you'd never expect, all pushing hard towards a shared goal. In this Spotlight series blog we'll be hearing from Zoe, a Training Coordinator with our talented Octo-engineers - Octopus Energy Services.
Sotiris, energy specialist and recruitment wizard, talks to Samsam about our unique way of hiring incredible teams around the UK and beyond, and life helping Octopus customers in Leicester.
We've worked hard to make recruitment at Octopus really special, so that as we grow, we can keep finding brilliant people who want to work the same way we do. Here's how we go about finding new Operations team members.
In this blog for Octopus’ spotlight series, we chat to Karim about his superhuman coding powers, life as a Octopus developer, and his upcoming adventure with Octopus Energy Japan.
Everything you need to know about your energy during the current crisis – from paying bills to topping up prepayment meters to getting in touch with our team.
The beating heart of Octopus Energy for Business is our Leicester Team Z, and they really get down to business, chatting to customers every day about their energy needs.
Want a baby apple tree? Get baking this weekend
Octopus Energy Services are our super talented octo-engineers, solving problems on the ground, installing smart meters, and helping turn our vision for a smarter, greener energy system into a reality. Here, CEO John Szymik talks us through the ins and outs of OES.
Read about the great work our team have done to celebrate Black History Month and amplify black voices fighting against climate change. Discover our brand new project: Black Science Matters, read profiles from some of the brilliant people at Octopus working to make the world greener, and find fascinating articles from black writers and activists covering race and environmentalism.
Having recently announced 1000 new green jobs, we thought we’d share some top tips with any prospective candidates or potential employees!
In the latest Spotlight blog, Maddie chats to Ruby, one of the first people to join the Octopus team back in 2016.
Ruby's done just about everything there is to do in the company, and now works for Kraken Tech introducing new Kraken convert companies to our software and our unique way of working.
Meet our smart hardware installers, Octopus Energy Services.
Here's everything you need to know about getting a smart meter with Octopus, get to know our super talented bunch of octo-engineers, find out how they solve problems on the ground, and how they're turning Octopus' vision for a smarter, greener energy system into a reality.
Lots of people want to know what happens inside Octopus Energy. Most importantly, our ever-expanding team. So, we're starting a podcast – here's how you can listen to "Inside Octopus Energy" now!
Aliya chats to Kraken Tech back-end dev Wenye Zhao about coding the links to connect smart meters, lockdown hobbies, and what it's like working for a green, agile company like ours. Aliya chats to
How ad-buying works, how websites make money from ads, and how we try to ensure our ads don’t appear where they shouldn’t
If you’re thinking about joining our team, here’s what you can expect from the hiring process, and what we’ve been doing differently to welcome new folks into the team, given the unusual circumstances.
We stand in solidarity with the Black Lives Matter movement, with our Black colleagues and customers, and with the entire Black community.
Here’s some words from our founder Greg on the steps we’re taking in light of the crucial conversations being had within Octopus Energy this past week.
Some tips and links from the Octo-hivemind to help you entertain yourself during lockdown.
Since the Corona outbreak began, our octo-engineers haven’t been able to work as normal, so they've their talents towards helping those who need an extra hand.
As our entire team of energy specialists transition to working remotely we wanted to do something to support parents!
Our energy specialists provide end-to-end customer support from Leicester, Brighton, London and beyond. Meet the team working in the heart of Leicester!
Our energy specialists provide end-to-end customer support from Leicester, Brighton, London and beyond. All our staff are part of little mini-teams of <10, with each team responsible for looking after a few thousand customers. Meet our Brighton lot.
Our energy specialists provide end-to-end support for Octopus Energy customers in Leicester, Brighton, London and beyond. Meet Team A and Team B, Octopus' oldest service 'teams', who look after customers from our office in Soho.
We talk to Rodna, a business energy specialist working in our Leicester office, about finding a surprise career in energy that dares to be different!
Our energy specialist Ayo talks about what’s at stake in being part of the renewables sector, and importance of understanding customer experience when creating innovative products.
Nia talks Octopus Energy's renewable credentials, the new Leicester digs, and her work researching ways to help local towns go green.
We talk product innovation, development blitzes and deciphering deep code with Product and Marketing Director, Rebecca Dibb-Simkin.
We’re talking to Lisa Loftus, DigiOps destroyer, about being part of Octopus’ customer service secret weapon.
Gilly talks about improving what our customers see and interact with.
Our Head of Engineering explains how building our own technology creates better customer experiences.
In the latest of our “Spotlight on…” series we talk to Anouska Ameratunga, Industry Specialist and informal (well, formal really) Social Secretary, about fighting bad data and planning big parties...
Matt Bunney, Fuel Procurement Manager and cricket fan, talks about securing renewable energy for our customers...
When you get design right, it's almost like you've done nothing at all.
I analyse the underlying costs in the market then set a price that reflects the wholesale cost of energy, while also being competitive.
I'm a front-end developer, which means I take all the designs and user journeys and ensure they're consistent and good-looking for everyone, no matter what device or browser you're using.
I work in the Operations team, which means I look for problems and try to fix them before they affect our customers.
Hey I'm Constantine, welcome to Octopus Energy!×Close window