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All Policy Energy crisis Business energy Energy explained Green Our community Greg Jackson, CEO Careers Octopus news Green home tech Flexibility & smart energyBills are high at the moment and it's always toughest in winter. Don't suffer in silence. We know we're not perfect, but we have a brilliant team who really care about our customers and can help if you're struggling. Thanks to them, we've just been named a Which? Recommended Supplier for the ninth year in a row.
We know energy bills can feel overwhelming this time of year, so we wanted to give you the latest updates from Octopus: tools, news and more to help you keep warm and keep control of your bills.
At Octopus Energy for Business, we're always working to keep our prices low. To do that, we follow 5 key pricing principles that keep our rates consistently fair. Let's explore these principles - and how they make improve the energy experiences of our customers.
Finding it tricky to choose a tariff? While there isn't a wrong answer as such, there might be an option that suits you better. In this blog, we'll help you weigh up your options.
Our helpful guide on what to check when choosing your energy supplier. We know a fair price is what people want most from their energy supplier but there’s more to consider when comparing suppliers or using energy switching websites to find a cheaper deal.
Paying for the energy you use is an important responsibility. We like to be transparent – so we've written about what we do to reach the tiny percentage of our customers don't pay their bills.
Intelligent Octopus Go is our smartest EV tariff, with six hours of smart charging every night at a super low rate.
You'll get cheap electricity between 11.30pm and 5.30am, as well as super cheap electricity for any Smart Charging.
Our latest integration with Ohme enables Octopus to provide Smart Charging directly through your Ohme charger; a greener solution that keeps money in your pocket.
In this blog post, we'll give insight into what's going on in the global wholesale energy market, to help you better understand trends in UK tariff prices. Now more than ever, while the ongoing gas crisis sees energy prices stay highs, we're committed to fair prices that truly reflect the cost of the energy we supply you.
28 energy suppliers went bust in 2021, so some customers are understandably wondering if their supplier could be going the same way. We're different: the UK's fifth largest supplier (and now operating in 14 countries globally). Read all about how we've scaled and how we're supporting customers through the crisis.
The wholesale cost of energy is a big chunk of your bill – and to understand why it varies, it's helpful to know a bit about how the energy market works.
Energy bills. They're a decent chunk of household expenses, yet many don't know where their money goes.
We’re proud to say the way we look after our customers has made us one of the UK’s top energy companies. But of course, we’re not perfect.
Excellent customer service means being accountable and transparent: owning it when things go wrong, fixing our mistakes and making it up to people.
More than 60% of households could make big savings by switching to Octopus, as well as knowing they’re doing their bit to help save the planet.
In 2018, after several small energy suppliers went bust, we wrote about what to look out for in a supplier that's at risk of going bust. Read more about it, and find out how our unique business model and sound backing mean we're here to stay.
2020 has been a year like no other. We unpack what this has meant for wholesale energy prices.
You might’ve read last week that some energy prices will fall this winter as Ofgem adjusts its energy price cap to reflect lower wholesale prices. This means that around 11 million households will see an average of £75 slashed from their yearly bills.
Surprise debt is a big problem in energy. Find out how we're working to tackle this issue head-on with our customers with regular account health check-ups...
Customers on our standard Flexible Octopus tariff will see a price cut of around £30 per year* – that’s a 2% drop for electricity, and a 4% drop for gas.
We’re often asked whether you should go for an Octopus Fixed or Flexible Octopus tariff and how we set the price for each. Read on for the answer...
We’ve created this walk through to answer your questions, show you where you can find your referral code, when you can expect to receive your referral payments and how we pay these rewards to you.
We're delighted with the PM's decision to enforce an energy price cap to stop millions of families being ripped off.
One of the first Octopus Tracker customers shares what he thinks about the new tariff and its features.
Tracking the wholesale energy cost ensures you always get good value, and importantly, enables you to use energy in a way that's cheaper for you and better for the planet.
A price cap on energy prices will create a fairer energy market for UK consumers and end the misery of millions overpaying on Big Six exploitative tariffs.
If energy companies want to offer low prices to win new customers, they should have to give good prices to all their customers. That's why we support the proposals for a relative price cap.
Octopus Energy is Supporting John Penrose's Proposed "Relative Cap" On Energy Company Prices
A look at what's happened to the wholesale cost of energy over the past 12 months, and what it means for bills.
3 questions to ask when your old supplier tries to stop you switching.
The BBC has covered our analysis of Tease and Squeeze energy pricing. Here we share more details on methodology and data.
We believe that when choosing a supplier, customers should be aware of likely future pricing.
Beneath the glittering facade of cheap fixed deals lies a snarling beast called the Standard Variable Tariff (SVT), which pounces the moment you forget to run (or switch).
Hey I'm Constantine, welcome to Octopus Energy!
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