14th September 2020

Listen to the 'Inside Octopus Energy' podcast

Greg Jackson, Founder

Optimist Energy.png

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and anywhere else you enjoy podcasts.

Lots of people want to know what happens inside Octopus Energy. Most importantly, our ever-expanding team. When we started, we all sat within earshot of every conversation, every phone call. We could see each other’s screens and learn what Octopus was from each other, as we built it. Now our team is spread across locations (including a lot of remote working), across time zones and continents, we need ever more ways to share what Octopus is.

So, we're starting a podcast.

If you’re thinking of joining Octopus, and want to know if it’s right for you, this should be more insightful than a typical salesy web page. Similarly for the dozens, maybe hundreds of organisations who partner with us.

Beyond that, there are many people who think about company organisation and culture. Octopus is hot on decentralisation, devolved authority, upside-down management, trust, freedom and responsibility. Blue chip strategy consultants, Boston Consulting Group immersed themselves in our way of working and we’d like to open this up to others. Even competitors 🙂

Available now on Apple, Spotify, Amazon, Soundcloud, Acast, Deezer – discover our first few episodes and subscribe to catch new ones as they're released. Skip to access full podcast transcripts.

Just under five years ago, a small group of people in Hammersmith watched nervously as the very first customer signed up to fledging green energy supplier, Octopus Energy.

Early team pic

Octopus entered the market with a desire to disrupt the status quo with energy that's good for the planet, good for your wallet, and, honestly, good for your soul.

We saw an energy industry in Britain ruled by a handful of complacent dinosaurs peddling fossil fuels, pricing trickery and poor customer service, at a time when the fight against climate change was more and more urgent, and energy suppliers should have been leading the way in creating a global solution for renewable power, and not just focusing on lining their pockets.

This is the decade in which, contrary to everything humanity has experienced before, we have everything in our power. We have the capital, the technology, the policies. And we have the scientific knowledge to understand that we have to half our emissions by 2030.

Christiana Figueres, founder of the Global Optimism group and former head of the UN Climate Change Convention when the Paris agreement was achieved in 2015.

Today, our cheaper, greener power, and multi-award winning customer service is enjoyed by over 1.5 million households across England, Scotland and Wales. The technology platform we’ve built, Kraken, brings people lower energy prices at times when the sun’s shining and the wind’s blowing, and our unique operating model works seamlessly to create excellence in customer experience through our brilliant team of over 700 energy experts in England, Scotland, Wales, Germany and Australia.

Wind turbines on a field of wildflowers

Our ambitions have always been bold, and we’re not stopping here. We are aiming for 100 million customers worldwide on our platform, and with operations now in Germany and US, and partners like M&S Energy and Co-op Energy, Arsenal and Origin, nearly ten million homes globally will be on that platform by the end of 2021.

Whilst I’m proud and privileged to lead the company, this rocket is the work of hundreds of people. When I meet new starters, most tell me they joined Octopus because they want to tackle climate change. Many tell me they’re here to fight for social justice - fairer energy costs here in the UK and other developed economies, and over time the opportunity to democratise clean energy globally. They’re proud of the technology they build - and the interest it’s attracted from around the world. Delivering outstanding customer service is in their DNA, and proving that clean energy can be cheaper, better energy is at the heart of what we do.

Octopus team members playing on a bouncy castle with fluffy octopus toys
Brighton Octopus team in office with octopus toy and plant
Octopus Energy Services engineers with their electric metering van
Octopus Energy Services engineers with their electric van

And whilst the Octopus Way is partly hidden in our DNA, we’re transparent by nature, and so also wanted to try and share some of the secret sauce behind what has powered us to where we are today, and which will continue to drive our mission.

So we’ve started a podcast.

Lots of people want to know what happens inside Octopus. Most importantly, our ever-expanding team. When we started, we all sat within earshot of every conversation, every phone call. We could see each other’s screens and learn what Octopus was from each other, as we built it. Now our team is spread across locations (including a lot of remote working), across time zones and continents, we need ever more ways to share what Octopus is.

And of course, if you’re thinking of joining Octopus, and want to know if it’s right for you, this should be more insightful than a typical salesy web page.

Beyond that, there are many people who think about company organisation and culture. Octopus is hot on decentralisation, devolved authority, upside-down management, trust, freedom and responsibility. Blue chip strategy consultants, Boston Consulting Group immersed themselves in our way of working and we’d like to open this up to others. Even competitors 🙂

Episodes are released periodically...

Culture

The Beginning

Growth

Tech

Operating Model

Available now on Apple, Spotify, Amazon, Soundcloud, Acast, Deezer – discover our first few episodes and subscribe to catch new ones as they're released.

Full podcast transcripts available

Nothing should get in the way of you finding out about Octopus, whether you're thinking about working with us, you're a customer, or anyone else who might be interested. We'll transcribe every podcast in full and include them as downloadables here.

'Inside Octopus Energy' Episode 0: Launch

'Inside Octopus Energy' Episode 1: Culture
'Inside Octopus Energy' Episode 2: Technology

image of Greg Jackson

Greg Jackson

Founder

Hey I'm Constantine, welcome to Octopus Energy!

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