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Greg Jackson
Greg Jackson

Greg Jackson

Founder

Greg Jackson is the founder and CEO of Octopus Energy Group.

Back in 2015, he set out to create a better energy company with customers at the heart, and Octopus was born. Growing up, it wasn't uncommon for the power to get shut off at Greg's family home. Today, he's got a ruthless focus on making energy fairer and more affordable for all.

He also reckons it's important to talk to customers as directly and openly as possible. It's part of the reason we have a blog, so whether it's Andy Burnham axing VAT from energy bills, or war breaking out in key gas-producing regions, you know exactly what it means for your energy bills.

Greg, a Cambridge-educated serial tech entrepreneur, has built and sold a number of successful businesses, including C360UK, which is now part of Tangent. He's also an angel investor in a wide range of start-ups, such such as Xlinks and Zopa, and a key thought leader in the UK on matters linked to the energy transition, energy costs and innovation.

47 posts by Greg Jackson

An illustration of a pink octopus reading a newspaper

Greg Jackson: Burnham’s VAT move is a good start. There’s way more to do on energy bills

The VAT move is a positive sign from the new PM. It will bring some relief, but here are my thoughts on what should happen next.

Winter Fuel Payments 2025 / 2026

The Winter Fuel Payment is a yearly payment between £100 and £300 to help pension-age households cover their bills in the winter.

Octopus Energy Anti-Nepotism Policy

A quick word on why it's so important to us to avoid nepotism, ensuring we give an equal chance to anyone hoping to join our team.

Smart meter status update: A note on TMA outages

We work with multiple third parties to process the data from your smart meter – here's what happens when one of these third parties have a brief outage. TL;DR, any outages are generally fixed within a day of us reporting it, and we always back-date your billing so you're always charged correctly, no matter what.

Our approach to prepayment

Greg Jackson, CEO of Octopus Energy: A few customers have asked me recently about prepayment; how we look after prepay customers, and if prepayment meters are ever used in cases where a customer is in serious debt. We believe there are more effective, better ways to help people who can’t pay for their energy on a regular basis.

October 2022 Price cap announcement, what to keep in mind:

On Friday 26 August, Ofgem's October price cap was announced: with the maximum for an average home rising to £3,549. Here's my thoughts on the crisis as it stands, government support and beyond.

We’re trying to make energy (and the world) better for everyone.

Positive action Octopus Energy has taken since its launch to make energy (and the world) fairer, greener, and more equitable.

Making things right

We’re proud to say the way we look after our customers has made us one of the UK’s top energy companies. But of course, we’re not perfect.Excellent customer service means being accountable and transparent: owning it when things go wrong, fixing our mistakes and making it up to people.

An update on the energy price cap, February 2021

We've heard from many customers today who are concerned about energy regulator Ofgem raising the Energy Price Cap by £96, and wondering what it means for their bills.

More info on Octopus's analysis of Tease and Squeeze

The BBC has covered our analysis of Tease and Squeeze energy pricing. Here we share more details on methodology and data.

Octopus Energy calls for greater transparency in energy pricing

We believe that when choosing a supplier, customers should be aware of likely future pricing. 

Lighting the way to faster switching

Ofgem's consultation on faster switching was the perfect opportunity for us to champion the customer, so that's exactly what we did. 

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