Newsroom
Octopus Energy completes migration of Shell customers in record time
Octopus Energy has successfully completed the migration of Shell Energy’s 1.3 million customers onto its systems – all while maintaining excellent customer service levels.
With this migration, Octopus’ has established a new industry standard, beating its previous record by four months, which was set when the company took over Bulb’s 1.5 million customers.
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International Press Releases
Octopus Energy France lance les Éco-sessions, une opération d’effacement soutenue par RTE 🇫🇷
Digitale Stromanbieter gründen Smart-Meter-Initiative und starten erste Pilotprojekte 🇩🇪
Octopus Energy integra pagoPA, offrendo una soluzione alternativa al pagamento delle bollette 🇮🇹
Octopus Energy ya suministra energía renovable a más de 100.000 hogares en España 🇪🇸
Octopus Energy’s Tentacles Reach Lubbock as Retail Electric Market Opens 🇺🇸
Contact
If you are a customer, or a potential customer, our customer service team are available by email every day on hello@octopus.energy or by phone on 0808 164 1088.
If you are a journalist, call 02045308369, or email press@octoenergy.com
If you smell gas (or think there's a leak) please call the National Gas Emergency Helpline immediately on 0800 111 999.
If you have a power cut, please call 105 (free) for help and advice.
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