Into the Octo-verse

Get the inside scoop on energy, technology, and all things Octopus.

Making a difference for customers

Life can throw curveballs, and dealing with money troubles is definitely one of the hardest parts. It's not always easy asking for help, but our team is always here to help. Hear from some real customers who reached out and got much needed support.

Inside our Cosy heat pump factory

Join us, as we go behind the scenes in Portadown, a small town in Northern Ireland to find out more about the people helping to transform the UK's energy system.

Best of Octoplus

It's been almost a year of Octoplus, our exciting rewards programme for smart meter customers.

We launched Octoplus to reward our smart meter customers for making the grid greener. Have a look at some of our favourite tweets about the scheme.

The best of Octoplus Snap! on social media

Introducing Octoplus Snap winners

Octopus Kids Zone

You‘re now in the Kids Zone: where children, parents and teachers can find all the fun and educational stuff we’ve made just for kids. Read on for freebies from movie tickets to dinners, eco-friendly toys, green energy videos and more.

Octopus Energy at Glastonbury 2024

We’re back at Glastonbury Festival, once again bringing our portable pink wind turbine to one of the world's most iconic music events!

Spotlight on... Aaron, lead chaos engineer

Octopus Energy is made up of 5,000+ fantastic people all pushing hard towards a shared goal: driving the global green energy revolution. Meet Aaron, the innovative mind leading Octopus Energy's chaos engineering team for global marketing.

Spotlight on… Nick, heat pump installer

Octopus Energy Services is the dynamic team bringing our green energy products straight to our customers' homes. Meet Nick, the support engineer who is instrumental in delivering our cutting-edge technology to our customers.

Why customers love our thermal cameras

In a typical British home up to one third of the heat produced by central heating systems is lost through the roof, walls, floor and windows.

We wanted to help – so for the past few years, we’ve loaned out high-tech thermal heat cameras to vulnerable and low-income customers. So far, 8000 of our customers have borrowed one of our cameras. We wanted to let you know how it’s gone.

What’s new at Octopus Energy Generation?

As we head into the new year, we reckon it’s high time we caught up with some exciting developments that have been going on in the wonderful world of Octopus Energy Generation.

How Alan unlocked huge savings with his Octopus EV

A year ago, our lovely customer Alan got his Tesla Model Y through our salary sacrifice scheme – along with his charger, smart tariff and Electroverse public charging through Octopus, too. Alan and I sat down to talk about how it's EV being green...

Andy's journey to a cleaner planet with his Octopus EV

This week, I sat down with Andy, one of our environmentally-conscious customers. Just like our wonderful customer Alan, Andy has been making strides toward a more sustainable lifestyle by getting an Octopus Electric Vehicle and joining our Intelligent Octopus Go tariff.

We chatted about his experience with Octopus Energy, his transition to electric vehicle ownership through our salary sacrifice scheme, and the biggest changes he's observed in his eco-friendly journey.

Powered by Octopus: Hope Chapel is Shifting Shapes for their community

We wanted to find out more about our customers’ experiences of the new Shape Shifters tariff. So, we spoke to Bristol’s nobly named Hope Chapel for a chat about how they’re finding life with their new setup.

More Power to... Solpowered

Here, at the Octopus Energy Equality Foundation we’re so excited to announce our £18,938 donation to Solpowered - a brilliant project dedicated to helping marginalised communities build healthy and sustainable lives.

It works alongside local Zimbabwe charity FACE, supporting low-income communities and healthcare facilities to access green energy.

How we're working together to build a fairer, more diverse energy industry

It matters that our industry represents the world we live in. That’s why it’s our mission to make our workplace and world a more diverse and equal place. Here's how.

We're supporting NMITE: the unique school training the engineers of the future

The New Model Institute for Technology and Engineering (NMITE), is a cutting-edge engineering institute designed to hone the engineers of tomorrow. Read our blog to find out more about our partnership with them.

Spotlight on... Meg, illustrator of Octopuses

Spotlight on...designer Meg

The Octopus Energy Equality Foundation

We’re beyond pleased to tell you about our own official charity: the Octopus Energy Equality Foundation.

Spotlight on… OES Team leader Ceri

Spotlight on… OES Team leader Ceri, the team leader in charge of getting our smart meters and heat pumps to your front doors.

Samsam's Renewable World road trip in Kenya

Join me on an amazing journey to rural Kenya with Renewable World! We explored 2 out of 4 remote healthcare centres, witnessing the transformative power of solar energy in communities.

Spotlight on... Vania, green energy flexpert

Spotlight on...Vania

Powered by Octopus: the Saltburn Vintage Rooms go smart

Fiona from the Saltburn Vintage Rooms tells us all about how she's finding life with a smart meter.

Spotlight on... our green heating research experts

Octopus Energy's incredible team of green-heating maestros are pushing the furthest boundaries of low carbon tech. Why not meet some of the geniuses behind it all (and maybe, if you’re lucky, you’ll catch a glimpse of what they’re working on).

Meet the smart product engineers transforming green heating

Meet Derya, Carmen and project manager Jess; the team of smart product engineers hard at work developing tools that could come to transform the way society uses and understands energy.

Spotlight on... Jason, expert Heat Pump manufacturer

Jason Cassells designed Octopus’ next-generation heat pump factory from the ground up. Drawing on three decades of engineering and manufacturing experience and a doctorate in fluid dynamics, his heat pumps are many times more efficient than a gas boiler, and greener to boot.

Powered by Octopus: Simply Flowers goes smart

How going smart has helped Simply Flowers to save money and time.

Octopus Around the World: Japan

Welcome to our new series: Octopus Around the World.

Since the origin of Octopus Energy in 2016, our tentacles have spread across countries and continents. From Texas to Japan, from Spain to New Zealand, we’re working hard to make green energy affordable and accessible to all.

Today, we’re heading to Japan, where I sat down to chat with marketing genius Yohko: Octopus Energy Japan’s Head of Marketing.

Octopus Around the World: New Zealand

Welcome to our new series: Octopus Around the World.

Since the origin of Octopus Energy in 2016, our tentacles have spread across countries and continents. From Texas to Japan, from Spain to New Zealand, we have worked tirelessly to make green energy affordable and accessible to all.

Today, I go Down Under to chat with Octopus Energy NZ’s Liam, Jamie and Rohan to find out more about working in Wellington, NZ and what it’s like being the Octopus Secret Weapon.

The intern diaries: our 2022 Octopus Energy Equality Internship

Hear all about our 2022 Octopus Energy Equality Internship, directly from the interns.

Empowerment with... Oyin Talabi, taking global businesses to Net Zero

This year, we kickstarted a brand-new series called the ‘Empowerment Series’ at Octopus, to empower and support the people of colour in our sector.

Read our interview with our brilliant first speaker, Chemical engineer and consultant for mega-companies like Amazon - Oyin.

The human stories behind Octopus customer service

We speak to around 40,000 customers a day and do our best to provide an amazing service, each and every time. Being there for so many people takes a huge amount of work from across our team: but most of the credit has to go to our incredible energy specialists, who work tirelessly and go above and beyond to support our customers.

Simple, considerate and consistent customer service is the cornerstone of our company. So, I wanted to highlight just a few special stories showcasing some of our wonderful team, and some of our lovely customers to share the stories that truly matter.

Spotlight on… Alex Schoch, Head of Flexibility

Meet Alex Schoch, Head of Flexibility. His team leads the development and implementation of our cutting edge flexibility products - using our Kraken and Kraken Flex platform to develop tariffs like Intelligent Octopus, Go, and Tesla Energy Plan and also creating cutting edge trials like the National Grid partnership Big Dirty Turn Down.

Our Green Neighbourhood

Whether you live hours from a town, or in the tallest tower block in the city, if you love nature it’s likely you have your own special way of finding enjoyment outdoors. We decided that we want to find out what nature really means to you: our customers. So we’re opening the doors to our green neighbourhood.

Spotlight on... Derya, smart product engineer

Meet Derya, senior product engineer and mastermind behind the Octopus Home Mini. Read about her avant-garde journey from Nokia to Hive to Octopus Energy.

Spotlight on...Lucy Yu and the Centre for Net Zero

Meet Lucy, leader of 'the world's largest living lab' dedicated to advancing the global energy transition to combat climate change: the Octopus Centre for Net Zero.

Spotlight on....Zoisa, Octopus Energy Generation CEO

Meet Zoisa, CEO of Octopus Energy Generation: one of Europe's largest investors in renewable energy. Under her leadership, the business is evolving into a thing completely unheard of in Energy: a fund management that has the best interests of the people at heart. I sat down with her to discuss her journey to Octopus Energy Generation, and how they do things differently.

Looking out for our team while they look out for you

On a typical day, we talk to around 40,000 customers across phone calls, email and social media.

That's always included some people in really difficult situations. In the energy crisis, with so many people worried about paying their bills, we're receiving more heartbreaking messages and calls than ever before.

I wanted to write about all the ways our team are looking after one another through the crisis, making sure the same amount of care and support we give our customers is also available to our people.

Rooting for each other: Tree planting in support of veteran mental health

Rooting for each other: Octopus Energy join Green Task Force to plant 20,000 trees in support of veteran mental health

All About our 2021 Tech and Operations Internship

Read about our 2021 Octopus Energy Equality Internship, an 8-week crash course in tech and customer operations.

Spotlight on... Kerry, Head of Social Media

In our Spotlight series, we'll introduce you to some of the brilliant people behind the scenes at Octopus. In this blog I'm talking to Kerry who splits her time between leading operations teams, community managers and getting stuck in with social channels and development too!

Spotlight on... Gurjeet, Director of Operations at Octopus Electric Vehicles

Octopus Energy is made up of 1000+ fantastic people working on stuff you'd never expect, all pushing hard towards a shared goal. In this Spotlight series blog we'll be get inside look at Octopus Energy Electric Vehicles, and their amazing Director of Operations, Gurjeet.

Spotlight on... Aaliyah, Customer Operations Manager in Brighton

Octopus Energy is made up of 1000+ fantastic people, all pushing hard towards a shared goal: driving the global green energy revolution. Here you can meet Aaliyah, of of our fantastic Operations Managers and find out about what it's like to work as an energy expert in our Operations team!

Spotlight on... the Octopus design team

At Octopus we handle all aspects of our design in-house, with a brilliant group of dedicated and talented people from a range of different backgrounds. I recently had the privilege of chatting with the Design Team to find out what led them to Octopus, what makes them proud and what makes design at Octopus so unique.

Celebrating Black History Month 2021 at Octopus

Read all about how we are celebrating Black History Month at Octopus this year. You can get details on the internal work we are doing to make Octopus more diverse and inclusive. Enjoy getting to know some of the brilliant black women at Octopus as they share their unique perspectives. Discover fascinating insights from black writers and activists covering race and environmentalism as we shine a spotlight on some of Britain's most impactful change-makers.

Spotlight on...Suraj, back-end developer and champion for inclusion

Meet Suraj: Kraken back-end developer and champion for tech diversity in our latest Spotlight.

Green heating 101 with our heat pump boffin Peter

Yet to be electrified and unable to reap the benefits of cleaner, greener electricity, heating accounts for 14% of the UKs emissions. In this blog, I talk to Peter Konowalczyk about the solution we've all been waiting for... heat pumps.

Net Zero in London by 2050. What does the next generation have to say?

The Octopus Centre for Net Zero has put the capital's brightest young minds to the test at the very first London Energy Idea Challenge

Spotlight On Zoe, Octopus Energy Services all-star

Octopus Energy is made up of 1000+ fantastic people working on stuff you'd never expect, all pushing hard towards a shared goal. In this Spotlight series blog we'll be hearing from Zoe, a Training Coordinator with our talented Octo-engineers - Octopus Energy Services.

Spotlight on... Sotiris, energy specialist and discovery dynamo

Sotiris, energy specialist and recruitment wizard, talks to Samsam about our unique way of hiring incredible teams around the UK and beyond, and life helping Octopus customers in Leicester.

Why we do recruitment a little differently

We've worked hard to make recruitment at Octopus really special, so that as we grow, we can keep finding brilliant people who want to work the same way we do. Here's how we go about finding new Operations team members.

Spotlight on... Karim, Senior Front-end developer

In this blog for Octopus’ spotlight series, we chat to Karim about his superhuman coding powers, life as a Octopus developer, and his upcoming adventure with Octopus Energy Japan.

Octopus Energy and the pandemic

Everything you need to know about your energy during the current crisis – from paying bills to topping up prepayment meters to getting in touch with our team.

Spotlight on... Team Z, our Leicester Business Powerhouse

The beating heart of Octopus Energy for Business is our Leicester Team Z, and they really get down to business, chatting to customers every day about their energy needs. 

Join our low-carbon bake-off and we'll send you an apple tree

Want a baby apple tree? Get baking this weekend

The Octopus Energy Services Story

Octopus Energy Services are our super talented octo-engineers, solving problems on the ground, installing smart meters, and helping turn our vision for a smarter, greener energy system into a reality. Here, CEO John Szymik talks us through the ins and outs of OES.

Celebrating Black History Month At Octopus

Read about the great work our team have done to celebrate Black History Month and amplify black voices fighting against climate change. Discover our brand new project: Black Science Matters, read profiles from some of the brilliant people at Octopus working to make the world greener, and find fascinating articles from black writers and activists covering race and environmentalism.

We’re creating 1,000 jobs in the next year: here’s how to stand out when you apply

Having recently announced 1000 new green jobs, we thought we’d share some top tips with any prospective candidates or potential employees!

Spotlight on... Ruby, Senior operations manager for Kraken Technologies

In the latest Spotlight blog, Maddie chats to Ruby, one of the first people to join the Octopus team back in 2016.

Ruby's done just about everything there is to do in the company, and now works for Kraken Tech introducing new Kraken convert companies to our software and our unique way of working.

Octopus Energy Services: the smart hardware experts

Meet our smart hardware installers, Octopus Energy Services.

Here's everything you need to know about getting a smart meter with Octopus, get to know our super talented bunch of octo-engineers, find out how they solve problems on the ground, and how they're turning Octopus' vision for a smarter, greener energy system into a reality.

Listen to the 'Inside Octopus Energy' podcast

Lots of people want to know what happens inside Octopus Energy. Most importantly, our ever-expanding team. So, we're starting a podcast – here's how you can listen to "Inside Octopus Energy" now!

Spotlight on... Wenye, Back-end developer

Aliya chats to Kraken Tech back-end dev Wenye Zhao about coding the links to connect smart meters, lockdown hobbies, and what it's like working for a green, agile company like ours. Aliya chats to

A word from our digital marketing team about how ad algorithms and ad placements work

How ad-buying works, how websites make money from ads, and how we try to ensure our ads don’t appear where they shouldn’t

The Octopus team is (still) growing! Find out more about joining us during the Coronavirus outbreak

If you’re thinking about joining our team, here’s what you can expect from the hiring process, and what we’ve been doing differently to welcome new folks into the team, given the unusual circumstances.

We stand in solidarity with the Black Lives Matter movement, with our Black colleagues and customers, and with the entire Black community.

We stand in solidarity with the Black Lives Matter movement, with our Black colleagues and customers, and with the entire Black community.

Here’s some words from our founder Greg on the steps we’re taking in light of the crucial conversations being had within Octopus Energy this past week.

How to bust your lockdown boredom

Some tips and links from the Octo-hivemind to help you entertain yourself during lockdown.

How our meter engineers are lending a hand to essential services

Since the Corona outbreak began, our octo-engineers haven’t been able to work as normal, so they've their talents towards helping those who need an extra hand.

OctopusKids: here to keep your little ones entertained!

As our entire team of energy specialists transition to working remotely we wanted to do something to support parents!

Meet our team in Leicester

Our energy specialists provide end-to-end customer support from Leicester, Brighton, London and beyond. Meet the team working in the heart of Leicester!

Meet our team in Brighton

Our energy specialists provide end-to-end customer support from Leicester, Brighton, London and beyond. All our staff are part of little mini-teams of <10, with each team responsible for looking after a few thousand customers. Meet our Brighton lot.

Meet our team in London

Our energy specialists provide end-to-end support for Octopus Energy customers in Leicester, Brighton, London and beyond. Meet Team A and Team B, Octopus' oldest service 'teams', who look after customers from our office in Soho.

Spotlight on... Rodna Ntabeni

We talk to Rodna, a business energy specialist working in our Leicester office, about finding a surprise career in energy that dares to be different!

Spotlight on... Adeayo Sangowawa, energy specialist and future industry innovator

Our energy specialist Ayo talks about what’s at stake in being part of the renewables sector, and importance of understanding customer experience when creating innovative products.

Spotlight on... Nia Hughes, energy specialist and firebrand for renewables

Nia talks Octopus Energy's renewable credentials, the new Leicester digs, and her work researching ways to help local towns go green.

Spotlight on... Rebecca Dibb-Simkin, Product and Marketing Director

We talk product innovation, development blitzes and deciphering deep code with Product and Marketing Director, Rebecca Dibb-Simkin.

Spotlight on... Lisa Loftus, DigiOps destroyer

We’re talking to Lisa Loftus, DigiOps destroyer, about being part of Octopus’ customer service secret weapon.

Spotlight on... Gilly Ames, front-end developer

Gilly talks about improving what our customers see and interact with.

Spotlight on... David Winterbottom, Head of Engineering

Our Head of Engineering explains how building our own technology creates better customer experiences. 

Spotlight on... Anouska Ameratunga, Industry Specialist

In the latest of our “Spotlight on…” series we talk to Anouska Ameratunga, Industry Specialist and informal (well, formal really) Social Secretary, about fighting bad data and planning big parties...

Spotlight on... Matt Bunney, Fuel Procurement Manager

Matt Bunney, Fuel Procurement Manager and cricket fan, talks about securing renewable energy for our customers...


Spotlight on... Ronan McKinless, designer

When you get design right, it's almost like you've done nothing at all.

Spotlight on... David Sykes, Data Analyst

I analyse the underlying costs in the market then set a price that reflects the wholesale cost of energy, while also being competitive.

Spotlight on... Ashley Firth, Head of Front-end Development

I'm a front-end developer, which means I take all the designs and user journeys and ensure they're consistent and good-looking for everyone, no matter what device or browser you're using.

Spotlight on... Lily Stein, customer service guru

I work in the Operations team, which means I look for problems and try to fix them before they affect our customers. 

Hey I'm Constantine, welcome to Octopus Energy!

×