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Pricing Policy Energy crisis Business energy Energy explained Green Our community Greg Jackson, CEO Careers Octopus news Green home tech Flexibility & smart energyWe work with multiple third parties to process the data from your smart meter – here's what happens when one of these third parties have a brief outage.
TL;DR, any outages are generally fixed within a day of us reporting it, and we always back-date your billing so you're always charged correctly, no matter what.
Disability isn’t inherent - disabilities arise when society is built in a way that doesn’t take people's needs into account. In other words, it’s our job to cater for each of our customers, whatever their access needs.
We wanted to write a little about the work that goes into building our website, customer experience and communications in the most inclusive way possible.
In this blog series, our energy procurement team will give the scoop on the market conditions that have led to particular changes in our Agile tariff's rates.
Lots of people want to know what happens inside Octopus Energy. Most importantly, our ever-expanding team. So, we're starting a podcast – here's how you can listen to "Inside Octopus Energy" now!
Understanding your bills can be tricky. This guide includes an annotated bill and common questions about different parts of your energy statement.
Octopus and Powervault are over the Moon to be able to announce a groundbreaking smart trial, paving the way for a smarter, greener energy system.
Aliya chats to Kraken Tech back-end dev Wenye Zhao about coding the links to connect smart meters, lockdown hobbies, and what it's like working for a green, agile company like ours. Aliya chats to
After coronavirus put a hold on installations,.there’s a been huge appetite for Octopus’s smart tariffs and the smart meters that enable them. Here's how we're rising to meet the challenge.
I recently stumbled upon an intriguing new way to heat a building without burning gas: electric wallpaper.
Can everyday homes help balance a greener grid?
Smart-energy pioneers are using our agile API to hack their homes for the cheapest, greenest energy anywhere - find out how to do the same!
Why we’re matching Hector Bellerin's pledge to plant 3,000 trees for every Arsenal win till the end of the 19/20 season and some history about our Arsenal partnership.
How ad-buying works, how websites make money from ads, and how we try to ensure our ads don’t appear where they shouldn’t
If you’re thinking about joining our team, here’s what you can expect from the hiring process, and what we’ve been doing differently to welcome new folks into the team, given the unusual circumstances.
A “living list” of our investments in driving a renewable energy system.
We stand in solidarity with the Black Lives Matter movement, with our Black colleagues and customers, and with the entire Black community.
Here’s some words from our founder Greg on the steps we’re taking in light of the crucial conversations being had within Octopus Energy this past week.
We're founding the Future Energy Research Centre, building an unrivalled team of experts in data science, econometrics, corporate finance, consumer behaviour, policy, partnerships and communications to help make the green energy transition faster and cheaper globally.
Our cuddly Octopus mascot, Constantine and how he came into being!
Hey I'm Constantine, welcome to Octopus Energy!
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