Terms and conditions
We want as many of our customers to get a go with a thermal camera before winter's over. We only have 200 cameras, as they're quite special (and pricey) bits of tech – so we're relying on you to get your camera back to us as quickly as you can after you've had your turn.
Here's what you're agreeing to when you borrow a FLIR camera from us...
- You get it for seven days, for free.
- If we haven't received the camera back after 10 days, we'll charge you £1 per day for each day it's still not with us.
- While you're borrowing the camera, you're responsible for what happens to it and for returning it to us safely. If we don't get the camera back after six weeks, we'll have to ask you to pay for a replacement (a cost of £250).
- You'll bear with us - helping customers heat their homes more effectively is something we're really passionate about, we're the only energy supplier to do anything like this! We have hundreds of cameras on rotation and thousands of customers have already benefitted, but we can't promise exactly when your camera will come - on average, customers are waiting 8 weeks.