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Need help with your energy bills? Here are all the steps you can take. How to access support from Octopus and other organisations, how to change your payments, find the cheapest tariffs available, reduce your energy consumption and more.
It's been almost a year of Octoplus, our exciting rewards programme for smart meter customers.
We launched Octoplus to reward our smart meter customers for making the grid greener. Have a look at some of our favourite tweets about the scheme.
Want to get solar panels or a heat pump but not sure you can afford it? Good news: depending on who you bank with, you could get up up to £2,000 cashback to kickstart your transition to clean, green energy.
Zonal pricing could save Britain £3.7 billion a year on energy bills and cut system carbon emissions by 17%. Here's an overview of what needs to change and why.
I thought the Octopus Wheel of Fortune was a scam—until I investigated. Turns out, over 1.5 million customers have won for submitting meter readings, with nearly £3 million in prizes given away. Find out the truth.
The ultimate guide to charging your first EV at home or on the go. Learn the cheapest ways to charge your electric car in the UK and save money.
Do heat pumps work in cold weather? To find out, we cranked a chamber down to –20 °C and tossed in our own Cosy air-source heat pump (and, for science, our social media manager). Spoiler: only one of them kept running at peak efficiency. Watch as we put our heat pump winter performance to the ultimate freeze-test!
We're upgrading old SMETS1 smart meters to the newer SMETS2 models.
Discover Octopus Energy’s Free Electricity Sessions, where using more power at the greenest times costs you nothing. Just like our Saving Sessions, but flipped: run your dishwasher, do the laundry or charge your EV for free. Customers have already unlocked over £1.6 million in free electricity, plus fun rewards. Find out how you can join in and start saving today.
Information on energy prices from October 2025, including a breakdown of rates and charges for every region on Flexible Octopus.
Wondering about smart meter myths? We separate fact from fiction on accuracy, privacy, and how they affect your energy bills.
We do commercial energy for all types of SME. Any size, any sector. We work hard to make better, smarter energy accessible for all businesses.
So, we’re excited to offer a new way for mid-market customers to sign up. That means a new joining process and quotes bespoke to this size of businesses.
To celebrate, we did our absolute favourite thing - visited a customer!
Want to sync your solar, battery or EV with the cheapest times on your smart tariff? With Octopus Labs, it's easy — and a great little rainy day job to sink your teeth into. Phil Steele, our "Tech Evangelist," is here to tell you more.
Smart meters are transforming the way we use energy, delivering real-time insights to power our lives when the grid is at its most sustainable.
Introducing Tenant Power, a new Octopus tariff that helps social housing tenants save £200 a year on average, while landlords earn from going green.
Shape Shifters encourages Box Bear to be flexible with their energy usage - and they’re reaping the rewards with a projected saving of up to £2,000 by the end of this year.
Meet the Leicester team bringing Octopus award-winning customer service to life with quick help and the same friendly experts every time you call.
Air source heat pumps often get credit for boosting indoor air quality, but is that actually true? We spoke with an expert with a passion for making clean air a basic right, so you don't have to second-guess it.
Hey I'm Constantine, welcome to Octopus Energy!
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