Into the Octo-verse

Get the inside scoop on energy, technology, and all things Octopus.

Taking environmental responsibility for Octopus generation sites

We’re true believers that renewable power can coexist comfortably with grazing animals, plants and areas of beauty — powering our world cleanly while keeping local environments happy and healthy too. Read about the new steps we're taking to make sure that happens.

Looking out for our team while they look out for you

On a typical day, we talk to around 40,000 customers across phone calls, email and social media.

That's always included some people in really difficult situations. In the energy crisis, with so many people worried about paying their bills, we're receiving more heartbreaking messages and calls than ever before.

I wanted to write about all the ways our team are looking after one another through the crisis, making sure the same amount of care and support we give our customers is also available to our people.

Making green living easy

Some simple steps you can take to be more green.

How we're helping customers through the energy crisis

What we're doing to help our customers through the energy crisis – from our £15 million Octopus Assist fund which has been increased to £30 million this winter, to loans of thermal cameras to find draughts in leaky homes over Winter, electric throws, and our Winter Workout energy saving programme that’s helped customers save £4.8 million by using less, but whilst still staying warm.

How flexibility can solve green energy's greatest challenge

'But what about when the wind's not blowing?'... It's a question we get all the time – so we wanted to catalog in one place some of the innovative flexibility technologies we're working on to ensure we can power our world 100% green, 100% of the time.

Go behind the scenes of our EQUINOX trial for heat pump owners

EQUINOX is Octopus Energy's latest cutting edge trial, designed to unlock grid flexibility via heat pumps. The trial, the biggest of its kind so far, will reward customers who want to get involved with unleashing the very greenest in home heating.

Octopus Energy Generation: building green power for the future

At Octopus, we don't just supply energy, we generate it too. Octopus Energy Generation are combining expertise from across the whole breadth of the energy industry to create a kind of generation business that’s never been seen before.

Homes in Dumfries and Galloway get free power in our Windy Day Fund trial

Our cutting-edge trial, in partnership with SP Energy Networks, will pay customers to use more power at certain times when there's excess wind energy being generated.

With green hydrogen, we're in our element

Octopus Energy are getting involved in green hydrogen, but what exactly is it? In this blog you'll find everything you need to know about hydrogen, and meet Octopus' hydrogen experts, who are spending a whopping £3bn to put the right kind of hydrogen towards the right kind of solutions, from heavy industry to lorries, trains – even green planes!

What's going on with global energy prices?

In this blog post, we'll give insight into what's going on in the global wholesale energy market, to help you better understand trends in UK tariff prices. Now more than ever, while the ongoing gas crisis sees energy prices stay highs, we're committed to fair prices that truly reflect the cost of the energy we supply you.

Doing things differently, from 'Love & Power' to the Wheel of Fortune

I wanted to talk a bit about some of the ways we work hard to win your trust: from obsessing about our email and bill language to creating unexpected features to surprise and delight.

Our new Flexible tariff: £50 below the price cap for loyal customers, and £5 million more support for households

The price of Flexible Octopus, our standard variable tariff, price is changing, and we're introducing a Loyal Octopus support. Here's what you need to know.

Rooting for each other: Tree planting in support of veteran mental health

Rooting for each other: Octopus Energy join Green Task Force to plant 20,000 trees in support of veteran mental health

How we can offer affordable tariffs during a crisis

We're introducing a new long term fixed tariff alongside our existing ones, giving customers the option to lock prices in over 3 years. This means we'll be buying years' worth of energy up front. Our Founder Greg writes about how we'll be able to give customers the option of a genuinely affordable tariff and the security of a fixed price throughout the energy crisis.

A little change on your online account

You can now give to charity through your Octopus bills. We’re trialling a new account feature that lets you round up your bill to donate to two great organisations: National Energy Action, and Citizens Advice. Read more and try it out here.

Join the Big Dirty Turn Down trial

Our cutting-edge trial in partnership with National Grid ESO gives customers all over the UK free electricity for moving power use out of the dirtiest times of day.

All About our 2021 Tech and Operations Internship

Read about our 2021 Octopus Energy Equality Internship, an 8-week crash course in tech and customer operations.

Information on the Energy Price Cap, February 2022

Today, the energy regulator Ofgem published the new ‘energy price cap’, which is the maximum suppliers can charge for a variable tariff from April 2022. This guide helps answer the key questions our team has been answering since the announcement. We'll keep updating it as more information becomes available.

Hey I'm Constantine, welcome to Octopus Energy!

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