The secret to our customer service
When you sign up to Octopus, you’re trusting us to get energy to your home. We work hard to honour that trust through outrageously good customer service. Here’s what you can expect from us.
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Pricing Policy Energy crisis Business energy Energy explained Green Our community Greg Jackson, CEO Careers Octopus news Green home tech Flexibility & smart energyWhen you sign up to Octopus, you’re trusting us to get energy to your home. We work hard to honour that trust through outrageously good customer service. Here’s what you can expect from us.
Read our revealing report on the damaging practices of energy brokers.
Green Goals with Arsenal FC & Octopus Energy Arsenal and Octopus an electrifying partnership
Follow these tips to shift your energy usage and make lower your business' bills with Shape Shifters.
We don't need to live in a world where bureaucracy and excessive wait times kill renewable projects.
We built a 28-meter-tall, bright pink and purple wind turbine in the heart of Glastonbury Festival in a matter of weeks showing the realms of possibility.
Fiona from the Saltburn Vintage Rooms tells us all about how she's finding life with a smart meter.
Over the next few years, heat pumps are going to become the dominant way of heating in most people’s homes. I chat to one of our lovely customers Aaron, who was able to install the green energy trifecta in his home; a heat pump, solar and battery.
We’re investing in the world’s largest subsea pipe in Morocco to bring cheap green power to 7 million homes in the UK.
Octopus Energy's incredible team of green-heating maestros are pushing the furthest boundaries of low carbon tech. Why not meet some of the geniuses behind it all (and maybe, if you’re lucky, you’ll catch a glimpse of what they’re working on).
Meet Derya, Carmen and project manager Jess; the team of smart product engineers hard at work developing tools that could come to transform the way society uses and understands energy.
Jason Cassells designed Octopus’ next-generation heat pump factory from the ground up. Drawing on three decades of engineering and manufacturing experience and a doctorate in fluid dynamics, his heat pumps are many times more efficient than a gas boiler, and greener to boot.
Green energy isn't all solar panels and wind farms - the grid itself is central to keeping the lights on and building a cheaper, greener energy system; so how exactly does it work?
To help ease the end of the Energy Bill Relief Scheme, we've introduced ways for some of our businesses to move to much cheaper rates.
How going smart has helped Simply Flowers to save money and time.
Ofgem has recently implemented changes from its Targeted Charging Review. We take a look what these changes are and how they'll affect our business customers.
Steph is the incredibly talented senior front-end engineer behind our sleek and simple Octopus design. She is the reason our brand is recognizable from Japan to Texas. I had a chat with her to discuss all things design and tech.
The energy crisis is a tough time for businesses. So, we're highlighting the ways we're making business energy work for them.
Our first round of Saving Sessions has ended, so we’re delving into the data to showcase the impact our business customers had.
Hey I'm Constantine, welcome to Octopus Energy!
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