Meet the Octopus Home Mini
The Octopus Home Mini is a brand new, cutting-edge bit of tech that makes understanding your energy usage easier than ever before.
Into the Octo-verse
Get the inside scoop on energy, technology, and all things Octopus.
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Pricing Policy Energy crisis Business energy Energy explained Green Our community Greg Jackson, CEO Careers Octopus news Green home tech Flexibility & smart energyHow we reach out to customers who aren't paying
Paying for the energy you use is an important responsibility. We like to be transparent – so we've written about what we do to reach the tiny percentage of our customers don't pay their bills.
Government support for businesses (the Energy Bills Discount Scheme)
The Energy Bill Relief Scheme ended on 31st March 2023. It's been replaced by the Energy Bill Discount Scheme (EBDS). Find out more about what EBDS is and how customers can benefit from it.
Energy prices from January, and what they mean for you
Information on discounted prices from January including a breakdown of rates and charges for every region on Flexible Octopus.
Getting a smart meter installed: what to know before, during and after
Here’s how it’ll work in four simple steps:
Step 1: Book your appointment
Step 2: Our engineer will come and install your meter
Step 3: We'll get connected
Step 4: Let the savings commence!
October 2022 Price cap announcement, what to keep in mind:
On Friday 26 August, Ofgem's October price cap was announced: with the maximum for an average home rising to £3,549. Here's my thoughts on the crisis as it stands, government support and beyond.
Our Energy Helpers are bringing 500,000 customers bespoke energy saving advice
We’re training hundreds of energy experts to travel the country giving specially tailored, genuinely impactful energy-saving advice to 500,000 customers who need it most.
Moving from ‘Demand Side Response’ to ‘Intelligent Demand’
For the last sixty years, efforts to influence energy demand have been defined by (and limited to) the concept of ‘Demand side response’ (DSR). Now we have the opportunity to move to 'Intelligent Demand' - which could solve a whole host of energy issues.
Backing cheaper, greener energy globally
Why we're backing a vast wind and solar farm on the edge of the Sahara and the world's longest subsea power cable
An Energy Tariff Deficit Fund would help people through the crisis and tackle inflation
An Energy Tariff Deficit Fund, implemented prior to October price cap increases, would allow customer bills to be held at or around their current level of £1,971 for the next 3 years and decreased after that down to an estimated £1,100 over ten years.
The Energy Price Cap: your questions answered
Every three months, the energy regulator Ofgem publishes a new ‘energy price cap’, which is the maximum suppliers can charge for a variable tariff. This guide helps answer the key questions our team has been answering. We'll keep updating it as more information becomes available.
Greg Jackson on BBC Radio 4 The Today Programme
Greg Jackson, CEO of Octopus Energy, appeared on the today programme on the 10th August 2022 at 6.19am.
This is the transcript of the interview.
Switching energy suppliers just got faster and easier
Switching energy supplier shouldn't be a burden.
Faster More Reliable Switching has fixed that problem.
Energy saving tips: save over £600 on your energy bills
A list of the quickest, easiest things you can do to use less energy at home – you could slash £600+ from your bills.
How we hire
Thinking about coming to work at Octopus Energy Group? Here's what you need to know about how we hire and train you, why you should choose us, and what you can expect on the job.
Repowering 1,000 wind turbines
ONE TRICK to get stronger, more powerful spins: lengthen your turbine blade! We're giving old turbines bigger blades so they can generate 2-3x more power. Our new project with turbine supplier EWT could see 1,000 UK turbines repowered by 2030, and produce enough new green energy for hundreds of thousands of homes.
The human stories behind Octopus customer service
We speak to around 40,000 customers a day and do our best to provide an amazing service, each and every time. Being there for so many people takes a huge amount of work from across our team: but most of the credit has to go to our incredible energy specialists, who work tirelessly and go above and beyond to support our customers.
Simple, considerate and consistent customer service is the cornerstone of our company. So, I wanted to highlight just a few special stories showcasing some of our wonderful team, and some of our lovely customers to share the stories that truly matter.
Switch up green levies for a smarter, cleaner energy system
With energy costs going up, the energy crisis has brought new attention to all the smaller costs that make up your electricity bill; including green levies. Tin this blog we look at how taking them out of customers’ bills and including them in ‘general taxation’ would help unleash energy flexibility, making the grid greener in the process.
Hey I'm Constantine, welcome to Octopus Energy!
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