Core Group 1
Households that qualify for the Warm Home Discount will be sent a letter from the Government. Letters are due to be sent to qualifying customers between October and December 2023, confirming that they are eligible for the rebate and any next steps.
Your letter will say if you will receive a rebate automatically or if you need to call the WHD helpline to confirm your details. If advised to, it is important that you call the helpline included in your letter before the deadline of 29 February 2024 if you're eligible so you don't miss out on the payment.
If you are on a low income and/or in receipt of means tested benefits you may be eligible. Apply now and we will review your application.
If you are eligible, your electricity supplier will apply the discount to your bill by 31 March 2024.