Smart Prepayment
Smart Prepayment
What is Friendly Credit?What is Emergency Credit?Why is there debt from a previous tenant on my meter?I can’t afford to pay off the debt on my meter, what can I do?Can I still sign up with you if I have a Smart Pay As You Go meter?Where can I top up my meter?What should I do if I lose my prepayment top up card?How do I reconnect my Smart Pay As You Go meter?How can I tell if I'm using prepayment emergency credit?Why is the screen of my In-Home Display (IHD) blank?Why is my meter screen blank?Topping up after a long period of timePaying back debt on your smart prepay meterUsing Emergency Credit and Friendly Credit on your Smart Pay As You GoTopping up with Smart Pay As You GoIs there support available if I'm struggling to pay?Is Smart Pay As You Go the right option for me?What do I do if I'm a Shell customer with a Prepayment meter