Into the Octo-verse

Get the inside scoop on energy, technology, and all things Octopus.

Our Energy Helpers are bringing 500,000 customers bespoke energy saving advice

We’re training hundreds of energy experts to travel the country giving specially tailored, genuinely impactful energy-saving advice to 500,000 customers who need it most.  

Moving from ‘Demand Side Response’ to ‘Intelligent Demand’

For the last sixty years, efforts to influence energy demand have been defined by (and limited to) the concept of ‘Demand side response’ (DSR). Now we have the opportunity to move to 'Intelligent Demand' - which could solve a whole host of energy issues.

Backing cheaper, greener energy globally

Why we're backing a vast wind and solar farm on the edge of the Sahara and the world's longest subsea power cable

An Energy Tariff Deficit Fund would help people through the crisis and tackle inflation

An Energy Tariff Deficit Fund, implemented prior to October price cap increases, would allow customer bills to be held at or around their current level of £1,971 for the next 3 years and decreased after that down to an estimated £1,100 over ten years.

The Energy Price Cap: your questions answered

Every three months, the energy regulator Ofgem publishes a new ‘energy price cap’, which is the maximum suppliers can charge for a variable tariff. This guide helps answer the key questions our team has been answering. We'll keep updating it as more information becomes available.

Greg Jackson on BBC Radio 4 The Today Programme

Greg Jackson, CEO of Octopus Energy, appeared on the today programme on the 10th August 2022 at 6.19am.

This is the transcript of the interview.

Switching energy suppliers just got faster and easier

Switching energy supplier shouldn't be a burden.

Faster More Reliable Switching has fixed that problem.

Energy saving tips: save over £400 on your energy bills

A list of the quickest, easiest things you can do to use less energy at home – you could slash £400+ from your bills.

How we hire

Thinking about coming to work at Octopus Energy Group? Here's what you need to know about how we hire and train you, why you should choose us, and what you can expect on the job.

Repowering 1,000 wind turbines

ONE TRICK to get stronger, more powerful spins: lengthen your turbine blade! We're giving old turbines bigger blades so they can generate 2-3x more power. Our new project with turbine supplier EWT could see 1,000 UK turbines repowered by 2030, and produce enough new green energy for hundreds of thousands of homes.

The human stories behind Octopus customer service

We speak to around 40,000 customers a day and do our best to provide an amazing service, each and every time. Being there for so many people takes a huge amount of work from across our team: but most of the credit has to go to our incredible energy specialists, who work tirelessly and go above and beyond to support our customers.

Simple, considerate and consistent customer service is the cornerstone of our company. So, I wanted to highlight just a few special stories showcasing some of our wonderful team, and some of our lovely customers to share the stories that truly matter.

Switch up green levies for a smarter, cleaner energy system

With energy costs going up, the energy crisis has brought new attention to all the smaller costs that make up your electricity bill; including green levies. Tin this blog we look at how taking them out of customers’ bills and including them in ‘general taxation’ would help unleash energy flexibility, making the grid greener in the process.

Smart customers pay less

Smart meters not only make it easier to manage your energy wherever you are – they can also help you cut your bills.

Here’s how smart meters help our customers pay less:

  • Earn money back on your bills by taking part in our smart trials
  • Save on your bills with our smart tariffs by using energy when it’s cheaper and greener
  • Change costly habits and cut your usage with energy insights in the Octopus Energy app
  • Get an extra chance to win up to £512 every month on our famous Wheel of Fortune
  • Enter to win cool prizes by joining our smart meter competitions

We paid customers to use less power at peak times. Here's what happened.

The UK’s energy network is slowly but surely becoming greener, but this transformation isn’t without challenges.

At Octopus, we’re all about less talk and more action. That’s why we trialled the UK’s largest ever dynamic demand shift. Working with over 100,000 homes up and down the country, we’ve collectively demonstrated that even the smallest of actions can lead to the biggest changes.

Towards a fairer energy system

The current energy crisis is putting huge amounts of pressure on people up and down the country. In this blog, we're looking at what a fairer, greener energy system might look like.

Spotlight on… Alex Schoch, Head of Flexibility

Meet Alex Schoch, Head of Flexibility. His team leads the development and implementation of our cutting edge flexibility products - using our Kraken and Kraken Flex platform to develop tariffs like Intelligent Octopus, Go, and Tesla Energy Plan and also creating cutting edge trials like the National Grid partnership Big Dirty Turn Down.

How Balance Forecast demystifies energy payments

Find out about Balance Forecast: a new account tool to shed light on how your payments and charges impact your energy account balance long term.

Use Zero Carbon, Pay Zero Bills

Today ‘net-zero’ can feel more like a futuristic buzzword than a doing word, with many left wondering what this monumental shift could possibly look like to the average person? And most importantly - how do we get there?

Hey I'm Constantine, welcome to Octopus Energy!

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