Into the Octo-verse

Get the inside scoop on energy, technology, and all things Octopus.

The Answer, my friend: now is the time to lean into wind

It would appear my email of Thursday was not well received in the Clark household.

“If it wasn’t miserable enough being told that I have to spend the next month at home,” Mr Clark writes “now I have ‘Pete’ from Octopus Energy emailing me and asking if I would mind terribly turning off a few appliances between 4.30pm and 6.30pm.”

I’m delighted to learn Mr Clark is a customer of Octopus Energy – thank you. The email in question was an invitation to take part in a smart energy trial we were running.

This experiment offered everyday customers free electricity in return for halving their energy use during two specific hours.

Celebrating Black History Month At Octopus

Read about the great work our team have done to celebrate Black History Month and amplify black voices fighting against climate change. Discover our brand new project: Black Science Matters, read profiles from some of the brilliant people at Octopus working to make the world greener, and find fascinating articles from black writers and activists covering race and environmentalism.

We’re creating 1,000 jobs in the next year: here’s how to stand out when you apply

Having recently announced 1000 new green jobs, we thought we’d share some top tips with any prospective candidates or potential employees!

Spotlight on... Ruby, Senior operations manager for Kraken Technologies

In the latest Spotlight blog, Maddie chats to Ruby, one of the first people to join the Octopus team back in 2016.

Ruby's done just about everything there is to do in the company, and now works for Kraken Tech introducing new Kraken convert companies to our software and our unique way of working.

Why we can’t always tell you when your smart meter will be installed

We're ramping up our smart meter installations, but with ongoing COVID restrictions, I wanted to explain why we can’t always tell you exactly when you might get a smart meter, even though we’d love to.

Not leaving anyone behind

Our team of energy experts knock doors around the UK to help people think about switching to our affordable, renewable power. Here's a little info about this part of our business.

The perils of being a tech innovator, working with a tech innovator

We’re delighted to partner with Tesla to offer their customers the Tesla Energy Plan - and the chance to unlock cheaper greener energy through the power of their car, solar panels and batteries.

However, last year we identified an issues with some very specific brand of meters installed by L+G. Here’s the detail of what we found, and what we’ve done, from Phil Steele, our Future Technologies Evangelist.

Octopus Energy Services: the smart hardware experts

Meet our smart hardware installers, Octopus Energy Services.

Here's everything you need to know about getting a smart meter with Octopus, get to know our super talented bunch of octo-engineers, find out how they solve problems on the ground, and how they're turning Octopus' vision for a smarter, greener energy system into a reality.

The state of wholesale energy costs in 2020

2020 has been a year like no other. We unpack what this has meant for wholesale energy prices.

Octopus Energy enters USA with acquisition of Silicon Valley-based startup Evolve Energy

Today we announce the next stage of our rocket ship of growth with the acquisition of Silicon Valley-based start -up Evolve Energy - with the Evolve team, we are launching Octopus Energy US

Smart meter status update: A note on TMA outages

We work with multiple third parties to process the data from your smart meter – here's what happens when one of these third parties have a brief outage.

TL;DR, any outages are generally fixed within a day of us reporting it, and we always back-date your billing so you're always charged correctly, no matter what.

Web accessibility at Octopus Energy

Disability isn’t inherent - disabilities arise when society is built in a way that doesn’t take people's needs into account. In other words, it’s our job to cater for each of our customers, whatever their access needs.

We wanted to write a little about the work that goes into building our website, customer experience and communications in the most inclusive way possible.

Wholesale energy prices and Agile Octopus

In this blog series, our energy procurement team will give the scoop on the market conditions that have led to particular changes in our Agile tariff's rates.

Listen to the 'Inside Octopus Energy' podcast

Lots of people want to know what happens inside Octopus Energy. Most importantly, our ever-expanding team. So, we're starting a podcast – here's how you can listen to "Inside Octopus Energy" now!

How to read your Octopus Energy bill

Understanding your bills can be tricky. This guide includes an annotated bill and common questions about different parts of your energy statement.

A groundbreaking smart energy trial with Powervault and AgileOctopus

Octopus and Powervault are over the Moon to be able to announce a groundbreaking smart trial, paving the way for a smarter, greener energy system.

Spotlight on... Wenye, Back-end developer

Aliya chats to Kraken Tech back-end dev Wenye Zhao about coding the links to connect smart meters, lockdown hobbies, and what it's like working for a green, agile company like ours. Aliya chats to

An update on smart meter installations, August 2020

After coronavirus put a hold on installations,.there’s a been huge appetite for Octopus’s smart tariffs and the smart meters that enable them. Here's how we're rising to meet the challenge.

Hey I'm Constantine, welcome to Octopus Energy!

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