I took part in two Power Downs, but I didn’t get a Weekend Happy Hour – why?

If you don’t get a Weekend Happy Hour after two Power Down sessions, it might be because the results haven't come through yet.

We aim to have results of any Power Down session that took place between Monday and Wednesday on your dashboard by the weekend, so you can book your Happy Hour. But it can take longer if there are any delays in us receiving smart meter data.

If that happens, those results will count towards the next weekend instead. There's no pressure to use your Happy Hour every weekend – once unlocked, you can build them up and use on any weekend you like (until 1st November)/

If results are in and you didn't unlock a Happy Hour – it's likely because you didn't manage to use less electricity in the Power Down sessions. To unlock a Weekend Happy Hour, you need to use less electricity than you usually would in at least one half an hour of the session. Read more about how we work out your baseline.