My meter reading link isn't working. What should I do?

We know it can be so annoying when the tech isn't behaving. We're here to help!

We're having a technical problem at the moment (August 2026) that means some customers are receiving broken meter reading links. If this has happened to you, we're very sorry for the inconvenience.

You can submit your meter reading by visiting this page or clicking the big pink button below.