Octopus Energy logo

Account

An icon representing a human

I’ve failed my credit check, what do I do now?

If you have gone through our sign up process and have been told that you failed the credit check, but you still want to go ahead and switch, an advance payment of 50% is required. To arrange this please email us at business@octopus.energy, or call us on 020 3389 5613.

Categories