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Why are tariffs sometimes cheaper if I pay by Direct Debit?

We pass savings to customers however we can, and different methods of payment are more expensive for us to manage.

Not having a Direct Debit (and instead Paying on Receipt of your Bill) costs us more in admin and managing your account. We don't think it's fair to make everyone cover that extra cost, so we sometimes have cheaper rates for those who choose to pay by Direct Debit.

Because we operate a lean and efficient business you’ll still get a great price if you choose to pay a different way.

Want to set up a Direct Debit?

It's super easy to do in seconds using your online account here.