Government support for business customers (The Energy Bill Relief Scheme)


We’re working through the details of what this scheme means for business customers, we'll be emailing you soon about who is eligible and how it will be applied.

On the 8th September, Prime Minister Liz Truss announced the government would be launching a support package to help businesses and households with energy costs this winter.

On 21st September, the government released more information about the initial 6-month Energy Bill Relief Scheme (EBRS) that will see energy prices for non-domestic energy customers such as businesses, charities and public sector organisations cut - protecting them from rising energy costs.

We understand that this support package means that the government will provide a discount on wholesale gas and electricity prices for all eligible non-domestic customers whose current gas and electricity prices have been significantly inflated in light of global energy prices.

The EBRS will apply to fixed contracts agreed on or after 1 April 2022, as well as to deemed, variable and flexible tariffs and contracts. It will apply to energy usage from 1 October 2022 to 31 March 2023, running for an initial 6-month period for all non-domestic energy users.

The savings will be first seen in October bills, which are typically received in November. The level of price reduction for each customer will vary on their contract type and circumstances.

Don't worry, you do not need to do anything or apply to the scheme to access the support. Support (in the form of a p/kWh discount) will automatically be applied to your bills at the end of each month.

There are lots of fraudsters pretending to be Ofgem or Octopus Energy, so please be vigilant. If you do receive a call or email asking you to apply for the Energy Bill Relief Scheme, just ignore it. We will handle everything!

We will use this page to share information on what we know, and the process so far.

Published on 21st September 2022 by:

image of Zoisa North-Bond

Zoisa North-Bond

CEO of Octopus Energy Generation and Octopus Energy for Business

Hey I'm Constantine, welcome to Octopus Energy!