Zero bills, zero worries
Zero Bills homes are energy efficient properties with solar panels, storage, and smart tech to help residents live in comfort with zero energy bills for at least 5 years, guaranteed.
Octopus and Hill have teamed up to bring 89 Zero Bills homes at Hollymead Square. Want to get your hands on one?
Take a look at our FAQs
What makes a Zero Bills home?
Zero Bills homes generate more energy than they consume. They achieve this using a combination of low carbon tech – solar PV and a battery – and electric heating.
How long will I get zero energy bills for?
We’re guaranteeing zero energy bills at Hollymead for at least 5 years – but this’ll be updated over time. In other words, so long as the hardware (solar, battery, and heat pump) is kept in good shape, we’ll never offer a bill on these homes.
How do I control and monitor my home's heating?
Stay in control using our handy, hassle-free app.
Is there a limit on the energy I can use?
To make it as simple as possible, we’ve a Fair Use Allowance – on total electricity across the year. This is set at approximately double the expected usage, so you’re unlikely ever to exceed it unless you’ve very high heating preferences.
What happens if I exceed the fair usage?
You’ll be billed at our Flexible Octopus unit rate (still no standing charge) for any electricity imported above the Fair Use Allowance, with billing done on an annual basis.
What happens if the hardware fails?
If your solar, battery, or heat pump aren’t working as they should, Octopus reserves the right to move the customer to a different tariff (likely our standard variable tariff, Flexible Octopus, or Smart Export Guarantee). But don’t worry - we wouldn’t do this for the short period while the hardware is fixed.
Can I charge an EV with Zero Bills?
EV charging isn’t included in the Zero Bills allowance, but will be billed separately at Intelligent Octopus tariff unit rates. The rest of the home’s energy needs remain free.
Will I still get zero energy bills if my home doesn’t generate the energy it’s expected to?
You’ll always be protected by our 5-year guarantee. Zero Bills means exactly that.
What if I want to switch providers?
You’re free to leave or switch at any time – we’ll never lock you into any kind of agreement with Octopus. (But we’d challenge you to find as sweet a deal anywhere else…)
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