People Power Terms and Conditions

General

  1. These Terms and Conditions apply to the "Octopus Affiliate Programme’’ (the “Programme”). By joining the Programme, you agree to be bound by the following Terms and Conditions:
  2. The Programme is offered by Octopus Energy Limited, a company registered in England and Wales with registered number 09263424 and registered office UK House, 5th Floor, 164-182 Oxford Street, London, United Kingdom, W1D 1NN (“Octopus Energy”).
  3. Further details of the Programme are found on our website at https://octopus.energy/people-power/.
  4. Octopus Energy reserves the right to cancel or amend the Programme without prior notice. Any changes will be posted on our website, but we will do our best to avoid doing so. In the event of any dispute regarding any aspect of the Programme, the decision of Octopus Energy shall be final, and no correspondence will be entered into.
  5. These Programme Terms and Conditions are separate to the terms and conditions for the supply of gas and electricity that you or other customers referred to Octopus will have with Octopus Energy and nothing under these Terms and Conditions will affect your, or their, rights and obligations under those terms.
  6. The Programme pays commission (the “Commission”) to you for new customers – subject to the eligibility criteria below – that you introduce to us (“Referred Customers”).
  7. The Programme provides a reward (the “Reward”) to Referred Customers in the form of energy credit applied to an Octopus Energy account subject to the eligibility criteria below . We will add the Reward once the Referred Customer has made their first direct debit payment to us and are supplied Energy by us.
  8. Once a month, Octopus shall provide you with a report setting out the number of successful Referred Customers for the previous calendar month and the Commission amount due (the “Commission Report”). You will issue a valid invoice to Octopus for the Commission due in that calendar month. Octopus shall pay any invoiced amount to you within 30 calendar days. All amounts payable under the Programme are exclusive of VAT, which may be added to the relevant invoice (if applicable).
  9. You can refer persons through the personalised affiliate link that we send you (“Affiliate Link”).
  10. You must not enter any Referred Customer data through the Affiliate Link directly. Referred Customers must enter their own data online.

Eligibility Criteria

11. You will not be eligible for the Commission if:

11.1 the person you refer is an existing customer of Octopus Energy (including any of its whitelabel brands), or is supplied under the Bulb energy supply licence;

11.2 the person you refer cancels their agreement with us before their Supply Start Date or their first successful direct debit payment;

11.3 the person you refer has been a customer of Octopus Energy within the last 12 months;

11.4 you do not refer a customer to us through your Affiliate Link. Referrals not made through your Affiliate Link, for example if the person you refer signs up through a third party such as a price comparison site, or which are claimed retrospectively are not eligible and will not be rewarded; and

11.5 we have reason to believe you are paying for ads to promote your Affiliate Link. It's great that you love us so much that you're willing to pay to spread the word. But, if you pay for ads you're really not sharing with friends, family and your network and our advertising costs also increase. We may review any account we think might be "taking the mickey" – particularly if we receive complaints from other customers -- and we reserve the right to deactivate your Affiliate Link or move you to a different scheme.

12. If the person you refer qualifies for more than one type of marketing incentive, we reserve the right to give the person just one incentive which will be the highest value incentive of those for which they qualify.

13. For the avoidance of doubt existing customers who have already claimed and received a switching offer, including refer a friend of another affiliate offer, will not be eligible to receive the Reward. Octopus shall in its sole discretion have the right to not pay a Reward if the Referred Customer breaches of these Terms and Conditions.


Data Protection and Publicity

14. By participating in the Programme, you agree to the reasonable use of your name and image on the Octopus Energy website and in the media and materials produced by or on behalf of Octopus Energy in relation to the Programme. Octopus Energy will retain the rights to any media and materials produced.

15. Octopus Energy’s privacy policy shall apply to any data collected in connection with this Programme and can be found online at www.octopus.energy/privacy

Warranties and Liability

16. By participating in the Programme, you warrant that all information submitted by you is true, current and complete. If any information you share with us is found to be fraudulent or incorrectly completed or if Octopus Energy has reasonable grounds to believe that you have breached any of these Terms and Conditions, Octopus Energy reserves the right to terminate these Terms and Conditions with you.

17. Octopus Energy’s liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms and Conditions or the Programme shall be limited to the amount of Reward for referrals which remain unpaid as at the date of the relevant claim.

18. These Terms and Conditions and the Programme is governed by the laws of England and Wales.

Hey I'm Constantine, welcome to Octopus Energy!

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