Joining Intelligent Octopus Go with your EV (Audi, BMW, Cupra, Mini, Nissan, Porsche, Seat, Skoda, VW)

Here’s what you need to do to connect your EV to Intelligent Octopus Go.

First, you need to be an Octopus Energy customer. If you’re not one yet, you can sign up here.

This guide applies to the following EVs:

  • Audi
  • BMW
  • Cupra
  • Mini
  • Nissan (Ariya only)
  • Porsche
  • Seat
  • Skoda
  • VW ('ID' range)

Follow this guide if you have a Tesla and this guide if you have a Ford.

Before starting make sure that:

  • you have a smart meter that is sending us half hourly readings
  • you don’t have any other kind of charging schedule set up - whether that’s on the car, the charger, or a third-party app. Otherwise, you need to disable them first.
A screenshot of the Octopus app

Step 1: Open the Octopus Energy app.

Go to the Home tab, scroll down to the ‘Explore our Lab’ section and tap the ‘Get started’ button on ‘the Intelligent Octopus Go’ card. Alternatively, head straight to the 'Devices' tab and click 'Connect a device'.

If you don’t see the ‘Explore our Lab’ section and you do have a smart meter that sends us half-hourly reads, this means we might not be able to connect to your smart meter at the moment. Try again later. If the problem persists, get in touch with us.

A screenshot showing the Octopus app and the integration selection screen

Step 2: Select the device you’d like to integrate with.

For your EV, select 'Electric Vehicles'. Once onto the onboarding page, click 'Add my car' and then select your make and model from the dropdown.

A screenshot of the Octopus app showing the charger model options

Step 3: Add your charger

Click on 'Set up charger', select your charger make and model from the dropdown.

A screenshot of the accept T&Cs page

Step 4: Accept T&Cs

Next, click on ‘Start tariff switch’. Read the tariff’s T&Cs, if you're happy to proceed tick the box at the bottom of the page to agree and click 'Start my switch'.

Important: your tariff switch has started but isn’t completed yet. It will only be effective once you’ve completed all the following steps.

A screenshot of the Octopus app showing to EV connection steps

Step 5: Connect your EV

Important: this redirect screen will look slightly different for you, depending on your car brand. This is an example of VW.

We now need to connect to your EV to make sure we can control it and schedule your charging. Click on 'Connect device', you'll then be prompted to sign into your EV account.

A screenshot of the Octopus app showing to EV connection steps

Step 5 continued: Connect your EV

Important: this redirect screen will look slightly different for you, depending on your car brand. This is an example of VW.

Continue to follow the prompts. Once signed in and a vehicle has been found, click 'Connect'.

A screenshot of the Octopus app showing the test connection stage

Step 6: Test

Important: you will need to be at home with the EV plugged in to complete this.

To confirm that we are able to control your EV and therefore schedule charging, we need to test the connection. Click on 'Test connection' to get this underway - this can take up to 10 minutes to complete.

A screenshot of the IO Go onboarding completion page

Step 7: You're on Intelligent Octopus Go!

Once you have completed your test connection and it has been successful, you'll see a completion screen that says 'You're all setup'. When you click on 'Go to Device Dashboard' at the bottom of the page you'll be taken to a the 'Devices' tab in your app. From here you can set your charge preferences.

FAQs

Please find our Intelligent Octopus Go FAQs here.

Hey I'm Constantine, welcome to Octopus Energy!

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