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Express Request Terms

EXPRESS REQUEST FOR WORK TO COMMENCE DURING CANCELLATION PERIOD

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the statutory right to cancel your order, beginning when you sign the contract and ending 14 days after all the goods relating to the contract are delivered to your home.If you wish for us to start the installation of your goods during the 14-day cancellation period after delivery, we will require your express request for us to do so. This will enable us to complete the installation at the earliest available date after the goods have been delivered.Please note that if you consent for work to begin within the cancellation period and you later exercise your right to cancel you will be liable for the cost of work performed up to the point of cancellation. You will also lose the right to cancel the contract within the cancellation period when the installation is finished, and we may charge you for the reasonable fees for the work undertaken and the reduced value of the goods.By ticking this box, you are providing us with express request to start the installation of your goods during the 14-day cancellation period after delivery.




An EV charged on Intelligent Octopus Go could save you £100s on your fuel costs vs a petrol car.

Use our EV savings calculator to compare today's fuel costs at your local petrol station to current home charging costs on Intelligent Octopus Go and get an estimate for how much you'd save. Octopus Charge is designed to work with Intelligent Octopus Go and many other chargers and EVs are compatible, too. Check if you're eligible for Intelligent Octopus Go here.


Save up to 85% vs public charging when you power up at home with Intelligent Octopus Go. 

A slow or fast charge (<50 kWh) with one of the UK’s public charging points costs an EV driver 54p/kWh on average (last checked June 2026). With Intelligent Octopus Go, you smart charge from only 7.6p/kWh and could save 85%.

1 - 7.6/54 = 0.85 or 85%


Charge for up to 70% less than average price cap rates. 

With Intelligent Octopus Go, you can smart charge eligible cars from only 7.6p/kWh. The average electricity unit rate of a standard variable tariff, based on the October 2026 Ofgem energy price cap for customers paying by direct debit, is 26.32p/kWh. This represents a saving of 71% compared to the average price cap unit rate (1- 7.6/26.32 = 0.71 or 71%).


Please note that savings apply to unit rates only and exclude standing charges. Standard variable rates vary by region, so your actual percentage saving may vary depending on where you live. Check the price cap for your region here.


The UK's most popular EV tariff

In their latest State of the market report, Ofgem shared that 653k domestic customers were on a Smart Time of Use EV tariff in July 2025. More than half were with Octopus, and the majority of them charged with Intelligent Octopus Go. 


Last year, our customers typically saved £771 compared to our standard tariff

Over the last year (May 2025 to April 2026), customers on our fixed Intelligent Octopus Go tariff typically saved £771 compared to our standard variable tariff, Flexible Octopus. Calculations are based on comparing actual half-hourly consumption and costs on Intelligent Octopus Go against the costs the customer would have incurred for that same consumption on our Flexible Octopus tariff.

Savings for individual homes vary based on how much electricity you use for your house and EV, and how much you shift towards off-peak hours. Get a quote to compare your rates.


Trusted and recommended by thousands of happy customers

Based on feedback from 4,427 customers who had an EV charger installed between 25th January and 24th March 2026, 81% gave a 9 or 10 rating when asked how likely they were to recommend us to friends or family (on a scale of 1–10).