Switching to us
Including any questions you have about your old supplier.
What happens if I'm away when you need a meter reading?
Don't worry — we can accept an opening meter reading from you from 5 days before your supply start date, up until 5 days after this date. If we don't receive readings within this timeframe, we'll estimate them. This estimate will be based on historical meter readings from your meter so should be fairly accurate.
What can we help you with?
Hey I'm Constantine, welcome to Octopus Energy!×Close window