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Octopus Meter Connections: Moves, Upgrades, Downgrades, and New Connections

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Meter Moves

Looking to move your energy meter?

Whether you're renovating, relocating a meter within your home, or planning a more complex outdoor move, we’re here to help get it sorted. Find out how the process works, check your timelines, and submit your request in just a few clicks.

A person in a blue uniform adjusts a gas meter outside a building using a wrench, wearing gloves and surrounded by small plants.

New Connections

Scoping out a new energy supply?

If you're planning a new build, a conversion, or reconnecting a property without existing meters, we'll help you get hooked up to the grid. Find out how to coordinate your new network connection, secure your supply numbers, and book your smart meter installation.

A man opens a colorful Octopus Energy van featuring Constantine, parked on a gravel driveway with trees in the background.

Upgrades & Downgrades

Need a bigger or smaller supply?

From upgrading to a three-phase electricity supply to downgrading your current gas setup, we can help safely adjust your capacity. Find out how to coordinate grid changes with your local network operator and get your new meter installed.

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Help and support

Changing your energy supply or installing a new meter shouldn’t feel like a chore. From start to finish, our expert Connections Team is here to handle the heavy lifting. Have a question? Just get in touch.