Speak to a solar specialist

Chat to one of our solar experts for advice on home solar panel and battery installation, with no strings attached.

Email us solar@octopus.energy

Our team are available to answer any questions, Monday - Friday.

Call us 0808 196 6842

Phone lines are open 9am - 5pm Monday to Thursday, and 9am - 4pm on Friday.

Need support after installation?

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Call us: 0808 175 1696

Email: solar-aftercare@octopusenergy.services

(Our aftercare phone line is open 8am – 8pm Monday to Saturday, 10am - 6pm Sunday, and we answer emails 7 days a week)

Have a complaint?

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For the fastest response, fill out this form to raise any issues. Alternatively, you can email us on solar@octopus.energy or call 0808 196 6842.

If you require extra help with setting up your export tariff and supply, please email export@octopus.energy.

Check out our full complaints procedure here.

Please note, if you’re having problems with a solar system that wasn’t installed by us, please seek advice directly from the manufacturer.

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Hey I'm Constantine, welcome to Octopus Energy!

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