Speak to a solar specialist
Chat to one of our solar experts for advice on home solar panel and battery installation, with no strings attached.
Our team are available to answer any questions, Monday - Friday.
Phone lines are open 9am - 5pm Monday to Thursday, and 9am - 4pm on Friday.
Need support after installation?
Call us: 0808 175 1696
Email: solar-aftercare@octopusenergy.services
(Our aftercare phone line is open 8am – 8pm Monday to Saturday, 10am - 6pm Sunday, and we answer emails 7 days a week)
Have a complaint?
For the fastest response, fill out this form to raise any issues. Alternatively, you can email us on solar@octopus.energy or call 0808 196 6842.
If you require extra help with setting up your export tariff and supply, please email export@octopus.energy.
Check out our full complaints procedure here.
Please note, if you’re having problems with a solar system that wasn’t installed by us, please seek advice directly from the manufacturer.

Discover more about solar installation with Octopus



Hey I'm Constantine, welcome to Octopus Energy!
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