How to connect your Renault to the Octopus Energy app

Here’s what you need to do to connect your Renault to the Octopus Energy app.

Before starting make sure that:

you are at home with your EV plugged in
you have your Renault ID login details handy

Three screens in the Octopus Energy app, showing the devices tab, the electric vehicle selection and the 'are you at home' page

Step 1: Open the Octopus Energy app.

Go to the 'Devices' tab and press 'Add device'. Make sure that you are at home before proceeding.

Step 2: Select your EV make and model

Search for your brand of EV and select your model from the list.

Charger make and model selection screens

Step 3: Select your charger make and model.

Select your charger make and model.

Renault app screens showing smart charging features and a login page with email and password fields, and a "Connect" button.

Step 4: Renault ID login

Press 'connect' and then login to your Renault ID account.

App interface showing car selection by VIN and activation pending for Renault 4, with connectivity instructions.

Step 5: VIN & activation

Select the VIN of the vehicle that you'd like to integrate and then tap 'Connect'.

At this stage we'll need to wait for Renault to 'activate' your smart charging.

This can take up to 5 days, but we will send you an email as soon as this is ready.

Step 6: Activation complete

When Renault have activated your device, we'll send you an email prompting you to resume onboarding in the Octopus Energy app.

Two-step process for vehicle PIN request and validation. Instructions include being inside the car and entering the dashboard PIN.

Step 7: Enter your PIN

At this stage we need you to make sure your inside the vehicle with it turned on. Tap 'Request PIN' and a PIN will appear on your infotainment screen.

Enter this PIN and tap 'Connect'

Two mobile app screens showing steps to verify and position vehicle location for optimised EV charging at home, with map and buttons.

Step 8: Location

Ensure that your EV is plugged in at home & then tap 'Verify'. You may be prompted to enter your location on a map and then click 'Continue'.

Step 9: Success

Success - your Renault is now ready for smart charging.

Published on 22nd May 2026 by:

Phil Steele

Future Technologies Evangelist

Back to blog