Goodheart Barbers are giving their bills (and Greg) a trim
I think more bosses of big companies should do this sort of thing continuously. Really getting out there, talking face to face with the people that pay the bills. I think it makes a huge difference.
Greg, our CEO, is a busy chap. But he's never forgotten the importance of meeting Octopus customers. After all, there's no better way to understand someone's experiences than grabbing a drink and chatting face-to-face.
Unfortunately, he does sometimes forget the importance of getting a haircut.
So, when Greg was on tour, we suggested he visit a certain cutting-edge small business. In between Cardiff conferences and Glasgow gatherings, he stopped by Goodheart Barbers in Manchester for a catch-up and a shape-up. The owner, Vincent, told him about having lower bills and less hassle since switching to Octopus Energy for Business.
"One bit of feedback I get after events is that I'm too scruffy. And I've got another event tonight."
This was Greg on the Manchester leg of his tour, looking forward to meeting hundreds more Octopus customers that evening.
Fortunately, he'd planned ahead. He asked Octopus' Manchester team to recommend a local barber he could pop into. The one they suggested isn't just a favourite of our team, it's also an example of how business energy can be made better.
Goodheart Barbers have seen their energy troubles fade
(And they know a thing or two about fading.)
They joined Octopus 2 years ago, against the backdrop of extortionate bills from a previous supplier and pesky sales calls from brokers.
Vincent, the owner, told Greg all about his past bad experiences - and how things are shaping up with Octopus.
Here are some highlights 
Here's what Vincent had to say on ....
High bills from their old energy supplier
"When I got here, these people took over our premises without our permission. The bills that they were sending to us, they didn’t have any sense. Crazy bills like £500, £600. I said it's just a barbershop. We have a few lights running on. It's not huge things."
Being pestered by brokers
"Every day, trust me, they call me. Random people asking, ‘Hey there, good morning. How are you?’ And I realise he’s a sales guy. ‘Do you have any problem with electricity?’.
And [since being with Octopus] finally I can say no. I’m okay."
Energy costs with Octopus
“Since I'm with Octopus, I'm really fine."
"Energy costs since I’m with you, and not [just] because you’re here - I’m really happy.”
Now, a question for you (feel free to mullet over):
Maybe you've been bristled by a brush with a broker, like Vincent. Maybe you're abuzz about cutting your commercial costs.
Whatever your business' style, we can help:
Updated on
Pete McNally
Content Manager at Octopus Energy For Business
Published on 6th November 2026