Solar Sharing terms and conditions

These Terms and Conditions apply to Octopus Energy Solar Sharing (the “Solar Sharing”).

By entering Solar Sharing, you agree to be bound by the following Terms and Conditions.

Introduction

1. Solar Sharing will be run by Octopus Energy Limited, a company registered in

England and Wales with registered number 09263424 and registered office UK

House, 5th Floor, 164-182 Oxford St, London W1D 1NN (“Octopus Energy”, “we”,

“us”).

2. These terms and conditions, together with any specific rules set out in any

communications relating to Solar Sharing, are the rules (“Rules”) and apply to Solar

Sharing. By entering Solar Sharing, you are agreeing to be bound by these Rules

and any other applicable instructions we provide to you.

3. Octopus Energy reserves the right to cancel or amend Solar Sharing and/or the

Rules without prior notice. Any changes will be posted on our website at

octopus.energy/solar-sharing .

4. In the event of any dispute regarding any aspect of Solar Sharing, the decision of

Octopus Energy shall be final, and no correspondence will be entered into.

5. These Solar Sharing terms and conditions are separate and in addition to the terms

and conditions for the supply of gas and electricity that you will have with Octopus

Energy and will not affect your rights and obligations under those terms.

Solar Sharing Participation

6. Entrants must be 18 or over. Only residents of Great Britain are eligible to sign up to

Octopus Energy and take part in the Solar Sharing.

7. You are responsible for ensuring that all information provided to us for the purposes

of participating in Solar Sharing is accurate and up-to-date. If there are any changes

to your details, please inform us as soon as possible.

8. To be eligible for Solar Sharing you must:

a. at all times comply with these Terms & Conditions

b. be a current electricity customer of Octopus Energy

c. have working solar panels installed

d. have an export MPAN

e. be signed up to a compatible Octopus Energy export tariff (our Zero Bills,

Powerloop, Tesla, Flux, IO-Flux and Feed-in-Tariffs (FiT) are all currently

incompatible with Solar Sharing).

f. have a working electricity smart meter which has been sending us meter

readings on a half hourly basis at least 80% of the time for the last

consecutive 20 days at the date we assess your application

g. register for Solar Sharing by completing the form on the Solar Sharing landing

page at octopus.energy/solar-sharing

h. have consented to, and not remove your consent to, giving us half-hourly

meter reads

9. Your agreed charity will be effective from the 1st day of the next month from when

you select your charity.

10. If you change your agreed upon charity, that change will be effective from the 1st day

of the following month.

11. In the event that we’re unable to pull your meter readings to calculate your usage,

we’ll assume that you didn’t export any energy.

12. If at any point throughout Solar Sharing you are no longer eligible under paragraph 8,

or if your smart meter becomes disconnected, or you move house, we reserve the

right to remove you from Solar Sharing. We will notify you of the removal and the

reasons for it. If you think we have removed you in error, you can contact us.

13. If you are on one of our Smart Tariffs or take part in any of our Smart Meter trials, we

reserve the right to remove you from Solar Sharing at any point if your tariff is no

longer compatible with Solar Sharing.

14. Octopus Energy will not be liable to reimburse any expenses incurred by you for

taking part in Solar Sharing, and we will not be liable for any indirect, consequential,

or incidental losses or damages arising from your participation in Solar Sharing,

except as required by law.

15. If at any point you wish to opt-out of Solar Sharing, please email

agile@octopus.energy and we will remove you. Please allow a minimum of 14

business days from sending your opt-out email for our records to be updated.

16. By taking part in Solar Sharing, you agree to relinquish any claim to the earnings

generated from your excess solar energy from the 1 st of each month you are signed

up to Solar Sharing.

Data Protection

17. Octopus Energy will process all personal data in accordance with GDPR

requirements and in line with our privacy policy, which can be found on our website

at http://octopus.energy/privacy.

18. These terms and conditions are governed by the laws of England and Wales. Any

disputes arising under these terms and conditions will be subject to the exclusive

jurisdiction of the courts of England and Wales.

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