Octopus Energy statement on Ofgem’s direct debit compliance review
“Ofgem’s minor concern with Octopus is that customers are paying less than the regulator would expect - the opposite of the assumptions that payments are set too high.
“Octopus’s revolutionary balance forecaster ends the mystery of direct debit levels and truly puts customers in control. We’d love to see Ofgem make Octopus-level transparency mandatory for all energy suppliers.”
Octopus Energy’s Balance Forecast Tool:
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