Octoplus Snap BYD competition Terms & Conditions

TERMS AND CONDITIONS

General

  1. These Terms and Conditions apply to the ‘Octoplus SNAP! competition (the “Competition”). By entering the Competition, you agree to be bound by the following Terms and Conditions:
  2. Details specific to the Competition are displayed on our website; https://octopus.energy/octoplus-snap
  3. The Competition will be run by Octopus Energy Limited a company registered in England and Wales with registered number 09263424 and registered office UK House, 5th Floor, 164-182 Oxford Street, London, United Kingdom, W1D 1NN (“Octopus Energy”).
  4. Octopus Energy Group Limited, with registered number 09718624 (“OEGL”), and other companies within its group, may also promote this Competition.
  5. These terms and conditions are the Competition rules (“Rules”) that apply to this Competition. By entering this Competition, you are agreeing to be bound by these Rules, and any other applicable instructions.
  6. Octopus Energy reserves the right to cancel or amend the Competition and/or the Rules without prior notice. Any changes to the Competition and the Rules will be posted on our website..
  7. In the event of any dispute regarding any aspect of the Competition, the decision of Octopus Energy shall be final, and no correspondence will be entered into.
  8. These Competition Rules are separate to the terms and conditions for the supply of gas and electricity that you will have with Octopus Energy and will not affect your rights and obligations under those terms.

    Game & Competition Entry
  9. Entrants to the Competition must be 18 or over. Only residents of Great Britain who are existing customers of Octopus Energy and members of the Octoplus reward scheme are eligible to take part in the Competition.
  10. The Competition will run from 10:00, 23/07/2024 up until 23:59, 14/08/2024 (the “Promotional Period”
  11. To join the Competition, you must:
    a. be a current customer of Octopus Energy; and
    b. have a smart meter installed at your property; and
    c. be an Octoplus rewards member
    d. have a mobile phone
    e. have the Octopus Energy app with photo and location access enabled
  12. If the entrant meets the requisite conditions set out in 11(a), 11(b), 11(c), 11(d) and 11(e) prior to or during the Promotional Period, they will be eligible to join the Competition. Entrants do not have to play or accept the prize - if the entrant rejects the prize, Octopus Energy will randomly draw an alternative winner.
  13. We will require the use of the data you have provided to us pursuant to our role as your energy supplier. By accepting these terms, you are agreeing to our use of this data for the purposes of this Competition.
  14. Only 1 account per household will be entered into the prize draw.
  15. Any entrant who attempts to take part in the Competition in a manner which Octopus Energy deems is contrary to these terms and conditions or the Rules, may be removed from the Competition at Octopus Energy’s sole discretion.
  16. Should an entrant be unsuccessful for any reason (for example a fraudulent entrant, leaves Octopus Energy, or subsequently removes their smart meter, or decides at any point to opt out of the Competition), the entries will not be counted and will not be eligible for the Competition. The final decision shall be at Octopus Energy’s complete and sole discretion and no correspondence will be entered into over any dispute.
  17. By entering the Competition, you warrant that all information submitted by you is true, current and complete. If any information you submit is found to be fraudulent or incorrectly completed or if Octopus Energy has reasonable grounds to believe that you have breached any of the Rules, Octopus Energy reserves the right to disqualify you from the Competition.
  18. Entrants may not use or create app automations to collect SNAPs. Any entries in the draw earned by automating gameplay will be discounted. If you deliberately circumvent the normal Octoplus Snap game experience by methods including, but not limited to, geo-spoofing or manipulation of data, Octopus Energy reserves the right to disqualify you from the Competition.
  19. No liability is accepted for entries that are not received by Octopus Energy for any reason. Octopus Energy retains the right to refuse admission of any illegitimate sign ups. The decision as to whether a sign up is illegitimate shall be at the absolute discretion of Octopus Energy.

    Prize
  20. There will be three prize draws during the competition period which will take place on the following dates: 01/08/2024, 08/08/2024 and 15/08/2024.
  21. Entries to the draw will be made by playing the Octoplus SNAP! game in the Octopus Energy iOS or Android app during the Promotional Period. Winners will be chosen at random from all valid weekly entries.
  22. Subject to the other provisions of these Rules, all successful entries to the Competition earned up until 11.59pm on the day prior to each prize draw shall be counted, so long as the customer has complied with the obligations in clause 11(a-e).
  23. There will be a total of 3 winners in the Competition.
  24. One winner will be announced on the day of each prize draw, on the dates outlined in paragraph 22 above. They will be notified by a phone call. If Octopus Energy is unable to reach the winner by telephone, an email will be sent with details on how to get in touch with us to claim your prize. If you win in the first draw you will not be eligible to win in the following draws.
  25. By entering this competition, you are agreeing to be contacted by Octopus Energy should you win. If, after a third attempt by Octopus Energy to make contact with you (using the contact details you have provided us with on your account) is unsuccessful, another winner will be selected at random.
  26. The prize for each of the three winners will be a BYD Dolphin electric car or, in the event of unavailability an alternative equivalent as determined by Octopus Energy. The speed of delivery of prizes will be subject to availability, and in line with current stated lead-times at time of placing the order.
  27. Prizes are not transferable or exchangeable other than at the sole discretion of Octopus Energy and there is no cash alternative.
  28. Should the customer switch away from Octopus Energy at any point during the Promotional Period, they will be removed from the Competition.
  29. Octopus Energy will not be liable to reimburse any expenses incurred with entering the Competition.
  30. None of the employees, or family members of employees at Octopus Energy or any of its holding companies, subsidiaries or affiliate companies, their agents, or those of their respective group companies may be allowed eligible entries in the prize draw.
  31. The total aggregate liability of Octopus Energy and its group companies in connection with these Rules and the Competition shall be limited to GBP 1,000.

    Data Protection and Publicity
  32. By entering this Competition you agree to the reasonable use of your first name and town on the Octopus Energy website and in the media and materials produced by or on behalf of Octopus Energy or OEGL. Octopus Energy will retain the rights to any media and materials produced. In the event that you are a winner of the Competition, you further agree that Octopus Energy may share your personal data with BYD (U.K.) CO., LTD and other entities within the Octopus Energy Group.
  33. Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to any third parties without the entrant’s prior consent. Both Octopus Energy’s privacy policy and OEGL’s privacy policy shall apply to any data collected in connection with this Competition and can be found online at https://octopus.energy/policies/privacy-policy/. Any data (personal or otherwise) received from an entrant pursuant to the terms of this Agreement shall only be used in accordance with the terms of this Agreement and our obligations to you as your energy supplier, and appropriate security and maintenance systems are in place to ensure the safe-keeping of such data.
  34. Octopus Energy in its sole discretion reserves the right to withdraw or vary the terms of Competitions and promotions and/or any offer made in connection with them in order to comply with the decision of any relevant judicial or regulatory body and shall not be held liable to any entrant for so doing.
  35. Unless otherwise specified in writing, in the event that you are required to travel to take part in any Competition, you are responsible for making all your own arrangements.
  36. The Competition is governed by the laws of England and Wales.
  37. Octopus Energy Group employees, contracted employees, or friends and family of employees may not win the prize.

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