Including any questions you have about your old supplier.
What is a flexible tariff?
Flexible Octopus is a variable tariff, which means that the price you pay for your energy (i.e. your unit rates and standing charge) can rise and fall with wholesale energy prices. We'll always give you at least 30 days' notice of a change, and you can switch to a fixed tariff at any time to lock your energy prices in for 12 months.
If you're on our flexible tariff at the moment, and would prefer the security of a fixed price, our 12 month fixed tariff is generally only a few pennies or pounds more each month. You can switch tariffs at any time - just get in touch to do so.
There are no fees for changing tariffs, and there are still no lock-ins or exit penalties if you decide to switch away from Octopus, no matter what tariff you’re on.
What can we help you with?
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