How do I get Octopus Go?
Octopus Go is the first tariff of its kind. To switch you onto it, we'll need half-hourly readings from your SMETS2 or “Secure” branded SMETS1 smart meter.
Because Octopus Go is an electricity only tariff, when you switch to it your gas tariff will stay the same. You can change it at any time.
Already have a SMETS2 or “Secure” branded SMETS1 meter?
Simply start your switch onto an interim tariff below. Once you've switched to Octopus (which can take 17 days), and we've received half-hourly readings from your smart meter, which takes up to 14 days, we'll send you an email inviting you to complete your switch to Octopus Go.
Don't have a SMETS2 or “Secure” branded SMETS1 meter yet?
Simply choose an interim tariff and start your switch today.
Once you've started your switch, we'll send you an email inviting you to join our installation waiting list. We'll then be in touch to arrange your appointment date.
Due to Covid-19 and in line with the government's advice, we are ramping up installations slowly over the next few weeks as we bring in new steps to keep our engineers and our customers safe. For full details of the steps we're taking to prevent the spread of the virus, head to our Covid-19 policy.
Our team will be in contact when we have an appointment in your area, We'll be moving with a lot of caution over the next few weeks to make sure we do this right, so we just ask that you keep bearing with us a bit. It'll take us a little while longer to get fully back up to speed.
Once you've had your smart meter installed and we're received half-hourly readings from your new meter, we'll send you an email inviting you to complete your switch to Octopus Go. This can take up to 14 days.
Most properties are suitable for a smart meter, as long as you have good mobile signal, and are not currently on a prepay meter. If you've already got a 3 phase electricity meter, you're in a rural location, or your electricity meter is in a communal cupboard, drop an email to firstname.lastname@example.org and we'll look into it for you.
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