Small businesses in the dark: Energy brokers and the hidden scandal in energy prices

We've been investigating the impact that energy brokers have on small businesses.

What we've discovered paints a worrying picture:

• 3.2 million small businesses have had a negative experience with a broker in the last 12 months
• Brokers are using damaging practices like concealing commissions, aggressive cold calling and posing as energy suppliers
• 78% of small businesses think brokers should have to be clearer about the commission they take on energy deals

We want to fix the system so that it protects small businesses.

So, we've collected our findings into a report, Small businesses in the dark: Energy brokers and the hidden scandal in energy prices.

It outlines some brokers' damaging tactics, the negative impact they can have and what we think needs to be done to change things.