Listen to the 'Inside Octopus Energy' podcast
Lots of people want to know what happens inside Octopus Energy. Most importantly, our ever-expanding team. So, we're starting a podcast – here's how you can listen to "Inside Octopus Energy" now!
Matt Bunney, Head of Fuel Procurement Green
Lots of people want to know what happens inside Octopus Energy. Most importantly, our ever-expanding team. So, we're starting a podcast – here's how you can listen to "Inside Octopus Energy" now!
After coronavirus put a hold on installations,.there’s a been huge appetite for Octopus’s smart tariffs and the smart meters that enable them. Here's how we're rising to meet the challenge.
Disability isn’t inherent - disabilities arise when society is built in a way that doesn’t take people's needs into account. In other words, it’s our job to cater for each of our customers, whatever their access needs.
We wanted to write a little about the work that goes into building our website, customer experience and communications in the most inclusive way possible.
Aliya chats to Kraken Tech back-end dev Wenye Zhao about coding the links to connect smart meters, lockdown hobbies, and what it's like working for a green, agile company like ours.
In this blog series, our energy procurement team will give the scoop on the market conditions that have led to particular changes in our Agile tariff's rates.
You've gone smart with Octopus Energy. Nice one! Here’s everything you need to know about life with a smart meter.
We stand in solidarity with the Black Lives Matter movement, with our black colleagues and customers, and with the entire Black, Asian and Minority Ethnic community.
Here’s some words from our founder Greg on the steps we’re taking in light of the crucial conversations being had within Octopus Energy this past week.
Occasionally your statement can throw up something confusing or unexpected. In this blog we’ll break it all down for you!
Octopus and Powervault are over the Moon to be able to announce a groundbreaking smart trial, paving the way for a smarter, greener energy system.
Can everyday homes help balance a greener grid?
Smart-energy pioneers are using our agile API to hack their homes for the cheapest, greenest energy anywhere - find out how to do the same!
We're offering the Warm Home Discount to eligible customers in 2021. Read on to find out everything you need to know about applying and qualifying for this £140 rebate – and put your name down to be contacted as soon as applications open.
We speak to Lime UK General Manager Florence Milner about their decision to power their e-bikes with Octopus Energy's 100% clean, green energy.
Why we’re matching Hector Bellerin's pledge to plant 3,000 trees for every Arsenal win till the end of the 19/20 season and some history about our Arsenal partnership.
Many people experience financial difficulty at some point in their lives, and in those moments, we’ll do whatever we can to help take that burden off your shoulders.
COVID-19 update: our sales team receive extensive safety training and new equipment which goes above and beyond current government guidance. Read our full update about Covid-safe door-to-door conversations in our blog.
Our team of energy experts knock doors and make calls around the UK to help people think about switching to our affordable, renewable power. Here's a little info about this part of our business.
This bank holiday weekend we're going all out to stop renewable energy going to waste
Psst, if you’re one of our customers and would like a fluffy Constantine, you can request one any time!
Paying for the energy you use is an important responsibility. We like to be transparent – so we've written about what we do to reach the tiny percentage of our customers don't pay their bills.
It’s not often that you come across a truly game changing piece of tech, yet against all the odds, I recently stumbled upon a groundbreaking new way to heat a building without burning gas
An announcement about Octopus Energy's partnership with Origin.
We're founding the Future Energy Research Centre, building an unrivalled team of experts in data science, econometrics, corporate finance, consumer behaviour, policy, partnerships and communications to help make the green energy transition faster and cheaper globally.
If you’re thinking about joining our team, here’s what you can expect from the hiring process, and what we’ve been doing differently to welcome new folks into the team, given the unusual circumstances.
A “living list” of our investments in driving a renewable energy system.
Our view on offering direct help for all energy customers
We talk to Rodna, a business energy specialist working in our Leicester office, about finding a surprise career in energy that dares to be different!
Everything you need to know about your energy during the current crisis – from paying bills to topping up prepayment meters to getting in touch with our team.
Since the Corona outbreak began, our octo-engineers haven’t been able to work as normal, so they've their talents towards helping those who need an extra hand.
Introducing Optimist Energy: a new space showcasing green good news, where you can find out more about some of the steps people are beginning to take towards a greener world.
How ad-buying works, how websites make money from ads, and how we try to ensure our ads don’t appear where they shouldn’t
What do soap, ice-cream and smart energy have in common? There’s an app for that!
Meet Panel Power, the new and unique energy tariff for businesses who generate their own solar electricity, from Octopus Energy Business.
We talk product innovation, development blitzes and deciphering deep code with Product and Marketing Director, Rebecca Dibb-Simkin.
Some tips and links from the Octo-hivemind to help you entertain yourself during lockdown.
On Sunday 5th April, thousands of customers on our AgileOctopus tariff got paid to use power between 10.30am and 4pm. Our fuel procurement team explain how Sunday's negative pricing came about – and how this weekend's highly renewable energy grid provides a crucial opportunity for the industry to look into its greener, smarter future.
If you want to join our smart export tariff outgoingOctopus and get paid for your home solar generation, you'll need to get certified under the Microgeneration Certificaton Scheme. Here, Ian Rippin - CEO of MCS - explains more about the role his organisation has to play in bringing about a climate friendly future:
The Covid-19 crisis is so much more than a pandemic. It’s a massive economic shock to the system, and as a company at the heart of a critical industrial sector, Octopus Energy has been working unbelievably hard to handle the impact.
In this blog, our CEO Greg goes into detail about how we're working to support our team and our customers throughout these difficult times.
We're on a mission to spur the global transition to green power cheaper and faster. As part of this, we’re always testing new ideas and running limited trials, some involving customers and other energy innovators. Our CEO Greg breaks down what we're doing, and how and why we're doing it.
As our entire team of energy specialists transition to working remotely we wanted to do something to support parents!
What is a smart meter? Should you get one? What are the benefits? How can Octopus customers get them installed? Here’s everything you need to know about going smart with Octopus Energy.
Analysis on the changes in energy consumption due to social distancing
We’re big fans of anyone that does something ‘smart’ with our Agile API. Here's the story of one such pioneer.
Yeo Valley share our love for all things green, so we've come together to give away some carbon-busting prizes!
Here's a guide to the most important part of switching energy supplier – working out your handover meter readings.
We wanted the eyes of the world on the climate crisis, so we launched the world’s largest open air art exhibition: Portraits from the Precipice. You can meet some artists that made the final shortlist below...
Sometimes, talking to your energy supplier can be fun — we promise! Our energy specialist Grace, a long-time vegan and climate activist, meets Octopus customer Geoff Francis – climate artist, vegan restaurant pioneer and environmentalist...
We've announced plans to take over supply of ENGIE's 70,000 customers. The acquisition will support ENGIE and Octopus Energy’s continued commitment to renewable energy.
We're launching Co-op Community Energy, a new joint venture with the Midcounties Co-operative, to bring about a new era for local renewable energy generation.
We are now loaning thermal imaging cameras to help you to spot heat loss around your home. This will enable cheap, effective, personalised improvements that can have a real impact on your wallet, and the environment.
Octopus Renewables, pump almost four terawatt hours of green energy into the grid every year. We wanted to showcase some of the great work they’ve been doing to make energy greener for all.
On Saturday and Sunday night agileOctopus customers got paid for the energy they used after the UK hit record levels of wind generation.
You can track how green the UK’s energy is, moment-to-moment, through our new ‘carbon intensity’ feature.
Enter nCube: a universal smart home ‘bridge’ engineered by our Future Technologies Evangelist, Phil Steele.
The impact of Brexit on your energy bills, explained
Nobody wants to be left without power, heating or hot water, especially as the weather gets chillier.
Here's what to do and who to contact in a power cut – whether you've got no gas or electricity, your meter or boiler is faulty, or you think there might be a gas leak.
Shining a bright light on accessibility, and offering tips on how to build a website with inclusion in mind.
Energy saving tips - a list of some of the quickest and easiest things you can do to help lower your energy bills.
Your guide to the smart meter installation process! If you’ve booked an appointment, congratulations - you’re a step closer to greener, more convenient metering, and you’ll soon have access to our revolutionary smart tariffs too!
The truth behind the Wheel of Fortune, straight from one of the very developers who built it.
Discussing climate change with our partners, Institution of Environmental Sciences.
Frequently asked questions about our new partnership with Co-op Energy.
You might’ve read last week that some energy prices will fall this winter as Ofgem adjusts its energy price cap to reflect lower wholesale prices. This means that around 11 million households will see an average of £75 slashed from their yearly bills.
Meet the Octopus Electric Vehicles team, headed up by CEO and EV pioneer Fiona Howarth.
An update on outgoingOctopus, our smart export tariff – including an insight into the process of getting customers set up on the cutting edge of export.
The ability of the planet to sustain human life is now seriously endangered. Climate change caused by fossil fuels and food production as the planet warms inexorably means we must take action and change our behaviour. The warmest ten years since records began in 1884 have all occurred since 2002.
Get acquainted with Outgoing Octopus, our successor to the Feed-in Tariff.
Surprise debt is a big problem in energy. Find out how we're working to tackle this issue head-on with our customers with regular account health check-ups...
“The Earth was small, light blue, and so touchingly alone, our home that must be defended like a holy relic.
The Earth was absolutely round.
I believe I never knew what the word round meant until I saw Earth from space.”
Director of Octopus Energy for Business Zoisa Walton has vertical markets firmly in her sights to continue her division’s staggering growth – literally so when it comes to vertical farming, as she tells Eugene Costello…
Octopus's SMETS2 programme in the Southern region may soon be gaining pace
We’re putting a fleet of octopus vans on the streets, piloted by our own meter engineers! Find out more about them here.
We’re partnering with ChargedUp so that you can recharge your phone on the go, 100% green! We chat to co-founder Charlie Baron about how this sustainable tie-up came together...
Read on for a tree-by-tree account (a 'log', if you will) of our mission to plant 10,000 native saplings across the UK.
It's the moment we've all been waiting for! All the referrals have been counted. We’ve even crafted our very own ‘digital tombola’ to ensure a completely randomised method for picking the winners. It's time to announce the winners of our Black Friday refer-a-friend competition.
Octopus Energy for Business is showing astonishing accelerated growth. Eugene Costello meets Director Zoisa Walton to hear about the vision underpinning this rapid rise that means the division is punching well above its weight...
Octopus is at the forefront of the push to move away from petrol-based cars to electric vehicles, EVs. That’s why we were delighted to partner with Fully Charged, the YouTube channel dedicated to all things EV. It’s presented by actor Robert Llewellyn, and we were thrilled to take part in their three-day event at home of British motor racing Silverstone in June.
We announce the BIG FOUR WINNERS of a Tesla, Jaguar, BMW and Nissan electric car jackpot prize. Plus, competition mastermind Max reflects on our epic Black Friday electric car giveaway.
Energy needs to change, and fast. The only way to really discover what the right answers look like is to build solutions in the real world with real customers.
As Octopus is working at the cutting edge of smart meter capabilities (and exceeding them) we are encountering and solving issues that were unknown, unforeseen or unresolved.
Our energy specialists provide end-to-end support for Octopus Energy customers in Leicester, Brighton, London and beyond. Meet Team A and Team B, Octopus' oldest service 'teams', who look after customers from our office in Soho.
Our energy specialists provide end-to-end customer support from Leicester, Brighton, London and beyond. Meet the team working in the heart of Leicester!
Energy specialist and long-time climate activist Grace Newton writes about her experiences fighting for action on climate change here in the UK, in the wake of Parliament's vote to declare a climate emergency.
Our energy specialists provide end-to-end customer support from Leicester, Brighton, London and beyond. All our staff are part of little mini-teams of <10, with each team responsible for looking after a few thousand customers. Meet our Brighton lot.
Octopus has created the most innovative smart propositions in the UK energy market. However, some of our early customers are held back by the smart meter transition and some currently get a poor experience of the smart meter installation.
Calling all early adopters! Octopus Energy is proud to reveal a pioneering new link-up with Powervault, trialling the energy technology of tomorrow, today.
Currently, we're not able to install Smart Meters as effectively as we were doing before now. Our CEO Greg breaks down the reasons why, and gets into the complexities of the UK's smart meter rollout.
Why we’re pairing up with customer-nominated schools, charities, and community organisations around the UK to plant over 10,000 native trees where they’ll matter most to our customers.
Unless you have a smart meter (in which case you'll get an automatic monthly bill based on real readings), we don't do monthly energy statements. Instead, just send us a meter reading and we'll send you a statement within 48 hours. This is unusual in the energy industry, but give us two minutes to explain...
On the 25 May 2018, the General Data Protection Regulation overhauled the rules for how organisations process and handle personal details, and other data which could be used to identify users. Our founder Greg breaks down exactly how we ensure we comply with the principles of the GDPR.
Customers on our standard Flexible Octopus tariff will see a price cut of around £30 per year* – that’s a 2% drop for electricity, and a 4% drop for gas.
We’re often asked whether you should go for an Octopus Fixed or Flexible Octopus tariff and how we set the price for each. Read on for the answer...
Smart meter customers: cut your electricity consumption by 50% during Earth Hour, and we’ll donate £5 to World Wildlife Fund.
What's carbon offsetting and how do we do it? Read all about our carbon offsetting partner Renewable World!
Our Future Technologies Evangelist Phil blogs about Tepeo, the latest in heat-battery tech.
All the questions you've ever had about our enigmatic electric vehicle tariff, Go, answered.
Our Smart Tariff and IoT project manager Phil Steele teams up with Head of Data Science David Sykes to explain the calculation model behind Agile Octopus' dynamic pricing.
Do you drive an electric vehicle? Get up to speed on Octopus Energy Go and Agile Octopus, the smart tariffs that'll let you charge your electric car using only the cheapest, greenest energy.
Agile Octopus customers can now pair the world's first time-of-use energy tariff with If This Then That (IFTTT), the app that connects all your smart tech, to truly benefit from dynamic energy pricing, saving cash and carbon without even having to think about it.
Agile Octopus represents the future, a crucial step towards redesigning energy infrastructure to support a low-carbon society. Read the first results here, along with a foreword from our founder Greg.
This year has seen a number of newer energy suppliers going bust, prompting some of our customers to ask whether we’ll go the same way. Here's why you can be confident we're here for the long haul.
“Alexa, can you do my washing when it’s cheapest?”
Octopus Energy’s first Hack Day makes this a reality
Stu, Octopus Electric Vehicles' marketing mastermind, looks at the environmental impact of the green cars of the future.
Keep your eye on this blog for regular updates as we take over the accounts of all Iresa customers. Are you an Iresa customer? Read our FAQs.
Meet the community of tech innovators integrating their products and services with our Agile API to revolutionise energy.
Find out how we’re helping to power thousands of businesses across the UK, from the your local Harry Potter shop to the coffee place down the road to Arsenal FC’s Emirates Stadium with 100% renewable energy. And how your business could sign up to simple, affordable sun power, too!
We’re working together with Leicester’s awesome local businesses to power the city with solar energy… sourced just down the road!
On World Environment Day last year, we made a promise to plant 1,000 trees across the U.K. to help improve air quality, absorb CO2, and increase biodiversity. The tree planting season's wrapped up now, and we've planted over 1,600 trees. Read about our tree team's experiences planting all around the UK!
Some debate has been circulating in the past few months about the impact of energy production on animals, and the use of animal products in the generation of some types of energy – specifically, anaerobic digestion.
We asked Grace, energy specialist and London office vegan extraordinare, to set the record straight.
Ashley Firth, Head of Front-end development, outlines some key guidelines for designers and developers to create inclusive web experiences for users with anxiety.
We take a look at how renewable energy is certified & reported
Fiona gives the lowdown on all things EV, from how Vehicle-to-Grid charging is a game-changer for the renewables industry, to how drivers can unlock cheap prices with Octopus Energy’s new Agile tracker tariff.
Watch DigiOp and forester Steph on Countryfile's Autumn Special talking about her work at the forefront of innovation in tree mapping, using the latest in drone technology to conduct aerial surveys.
We delve a little deeper into Agile Octopus: who it's for and why we launched it.
The energy industry is at an inflection point. Simon Pickett explains how smart, networked, renewable technology that keeps the lights on without costing the earth, will change the sector for good.
Our energy specialist Ayo talks about what’s at stake in being part of the renewables sector, and importance of understanding customer experience when creating innovative products.
Nia talks Octopus Energy's renewable credentials, the new Leicester digs, and her work researching ways to help local towns go green.
We’re talking to Lisa Loftus, DigiOps destroyer, about being part of Octopus’ customer service secret weapon.
I work in the Operations team, which means I look for problems and try to fix them before they affect our customers.
Gilly talks about improving what our customers see and interact with.
We’ve created this walk through to answer your questions, show you where you can find your referral code, when you can expect to receive your referral payments and how we pay these rewards to you.
Stuart wins a signed Arsenal shirt in our prize draw, and talks taking inspiration from David Seaman and being impressed by Arsenal's endorsement to become an Octopus Energy customer.
Michael wins himself a signed Arsenal shirt in our Parlour's Picks prize draw after correctly guessing the outcome of October's Watford game.
We're delighted with the PM's decision to enforce an energy price cap to stop millions of families being ripped off.
Our Head of Engineering explains how building our own technology creates better customer experiences.
Hannah Lenton won a signed Arsenal football in the July prize draw.
From technology to price and reliability, we give you the lowdown on renewable energy.
We're proud to be partnering with the United Nations to improve air quality around the UK.
From choosing a tariff to understanding your usage, we explain it all in this short guide.
Giving great customer service while keeping costs low is a tricky balance to get right – here's how we do it.
Save time and hassle when you move by following these useful tips.
At a recent Ofgem event, our CEO, Greg Jackson, spoke about the importance of competition and companies truly understanding their customers: "As a new supplier, we need to compete to win every single customer or we don't have a business."
Renewable energy does a great deal more than help prevent climate change. From health to the economy, there are many reasons why going green is the right choice for you and your communities.
Jo Brooks won an Arsenal shirt signed by the first team squad in the June prize draw.
In the latest of our “Spotlight on…” series we talk to Anouska Ameratunga, Industry Specialist and informal (well, formal really) Social Secretary, about fighting bad data and planning big parties...
Look out for these warning signs to protect you and your family from carbon monoxide poisoning.
June 5 is United Nations' World Environment Day, so let's take a look at what we've achieved over the last 12 months.
One of the first Octopus Tracker customers shares what he thinks about the new tariff and its features.
Tracking the wholesale energy cost ensures you always get good value, and importantly, enables you to use energy in a way that's cheaper for you and better for the planet.
Jacqui wins an inside look at Emirates Stadium in this month's Arsenal Prize Draw. We talked to Jacqui about her passion for the club.
We speak to Jean and her daughter as they reminisce about their favourite Arsenal moments.
A price cap on energy prices will create a fairer energy market for UK consumers and end the misery of millions overpaying on Big Six exploitative tariffs.
Project Nexus is a huge upgrade to the gas network that should make switching faster and billing more accurate. There's going to be some downtime while the work goes on, so read on to find out how it might affect you.
If energy companies want to offer low prices to win new customers, they should have to give good prices to all their customers. That's why we support the proposals for a relative price cap.
Octopus Energy is Supporting John Penrose's Proposed "Relative Cap" On Energy Company Prices
Blockchain promises massive gains in industries as diverse as fine wine and music streaming. Now, it could deliver huge efficiency benefits to the UK energy market while empowering customers and saving them money.
Paul Lewis won a signed football in March's prize draw.
Join our Arsenal tariff before midnight on 31st May to be in with a chance of winning.
Electric vehicles are making cheaper, cleaner transport a reality for everyone. Read on to find out why you might never need buy petrol again.
Denise Lewis OBE reminisces about her favourite Arsenal moments.
Arsenal and Octopus Energy join forces with WWF to promote climate action for Earth Hour and beyond.
We're proud signatories to the Energy Switch Guarantee, and hope that all suppliers sign up to this promise of faster, safer switching.
Switching every year could, and should, be a thing of the past if suppliers prioritise long-term value over short-term deals.
We met with Kester Potter, February's prize winner, to discuss why he went green with Arsenal.
Ofgem's consultation on faster switching was the perfect opportunity for us to champion the customer, so that's exactly what we did.
We take a closer look at claims that the big suppliers are expensive because they have to pay obligations that smaller suppliers don't.
What happens to your opening reading when we get it? Why do we sometimes use a different reading to the one you submitted? We reveal the hidden adventures of one of the most important readings you give us.
Clean Energy Analyst Charlie Cook examines whether the rapid rise of solar power matches that predicted by Moore's Law.
Turning waste into electricity is just one of the ways we're beating fossil fuels – but how does it work?
We set the record straight by debunking and demystifying 5 common renewable myths.
A look at what's happened to the wholesale cost of energy over the past 12 months, and what it means for bills.
Choosing sustainable energy isn't just great for the planet, but makes sound business sense, too. As more firms (large and small) declare for renewables, we delve into the planetary and economic potential of a green business landscape.
Graham & David have each won themselves a Behind the Scenes VIP Stadium Tour at Emirates with three of their friends!
To help make that transition to 2017 easier, we’ve taken 5 of the most common New Year’s resolutions and given them a boost to help you start the year on the best foot possible
Matt Bunney, Fuel Procurement Manager and cricket fan, talks about securing renewable energy for our customers...
We release 25% more carbon dioxide today (404 ppm), than the highest recorded output over the last 400,000 years (300 ppm) – and there are few signs of slowing.
Energy bills. They're a decent chunk of household expenses, yet many don't know where their money goes.
We talk to Steve, November's Arsenal prize draw winner, to find out a bit more about his love of the club and green energy.
Maybe you're locked into your tariff, with exit fees to leave, or perhaps you've built up a large debit. In these cases, it's worth thinking about the best time to move to us...
The wholesale cost is a big chunk of your energy bill – and to understand why it varies, it's helpful to know a bit about how the energy market works.
We’re massive fans of technology and believe it can solve even the most complex problems.
We believe the future of energy requires a new breed of supplier, one built from the ground up for the challenges of tomorrow.
Our founding principle is to deliver our customers value for the long term – not just a fixed term – so we’ve built our business to last.
He takes home a signed Arsenal shirt, including signatures of the first team squad.
Calling suppliers is far from perfect, and often downright inconvenient.
Iain Wright, Chair of the Business, Energy, and Industry Select Committee, spent an afternoon finding out how we're putting customers first.
Carbon offsetting compensates for nasty CO2 emissions through planting trees, reducing deforestation, and creating sustainable communities for people and animals alike.
When you get design right, it's almost like you've done nothing at all.
Technology helps make the incredibly complicated world of energy simple, but for suppliers using older systems, it can hinder more than help.
I analyse the underlying costs in the market then set a price that reflects the wholesale cost of energy, while also being competitive.
3 questions to ask when your old supplier tries to stop you switching.
We believe that when choosing a supplier, customers should be aware of likely future pricing.
The BBC has covered our analysis of Tease and Squeeze energy pricing. Here we share more details on methodology and data.
Beneath the glittering facade of cheap fixed deals lies a snarling beast called the Standard Variable Tariff (SVT), which pounces the moment you forget to run (or switch).
Matt Setchell, Head of Renewables at Octopus Investments, writes about securing a healthy planet for generations to come.
In the third and final part of our Learn Solar series, we investigate both existing and emerging solutions to storing solar energy.
We explore different solar panels, their efficiency, where to put them, and how many you'd need to power your home.
The sun is an explosive and fiery ball of starpower – but just how much of that power reaches the earth?
Here is a list of 8 things you can do to cut down on electricity usage, and the best news is they won’t cost you a thing.
I'm a front-end developer, which means I take all the designs and user journeys and ensure they're consistent and good-looking for everyone, no matter what device or browser you're using.
We audited our website to see if we were providing all of our visitors and customers with an easy and enjoyable experience
For you, it should be fast, simple, and convenient. For us… well, we like doing the complex stuff so you don’t have to.
We're so used to energy being there when we want it, we often forget how it reaches us.
We've recently published a breakdown of our green credentials, including our fuel mix figures and carbon footprint compared to the national average.
We’re trialling this tech now with our groundbreaking Powerloop bundle, one of the world’s first mass domestic V2G projects, and the most cutting-edge work being done by Nissan in this field. Click here to read about Nissan’s work with this technology.
We’re partnering up with Energy Local to help small green energy generators to directly power homes in the neighbourhood at far cheaper rates. Here’s how we’re helping small generators go off-the-grid (kind of) to build the roots of a truly decentralised community energy network.
With Phil’s help, Octopus Energy are building the smart energy system of the future, today.
As homeowners and tenants, you might want to find out how much you could be paying for your gas and electricity bills.
Sign up online and see how much you could save by switching.
As someone whose job is to fix things when they go wrong, I wanted to talk about what happens under the hood - the issues that can occasionally crop up, and what we can do to help fix them.
Hey I'm Constantine, welcome to Octopus Energy!×Close window