Priority Services Register (PSR)

What is the Priority Services Register?

Good question. It’s a free service for customers who need extra support with their energy because of things like age, health, disability or other vulnerabilities.

What support can I get?

More accessible communications, help with meter readings, a nominated person to take care of your account for you, priority assistance during outages and more.

How do I sign up?

You can join online through your Octopus account, or get in touch with us and we’ll help. Learn more about PSR and how to register here: https://octopus.energy/policies/priority-services-register/