Early careers
Apprenticeship Programme
Brand-new to guru
Renewables play such a key role in building a sustainable future, and you could be a part of that future. Our Apprenticeship programme will take you from brand-new to guru in the renewable energy space in just 2 and a half years.
On our Apprenticeship programme, you’ll learn everything from effective communication, getting to understand our business, solving problems as part of a team, and working with the latest renewable energy tech including Air Source Heat Pumps, Ground Source and Solar Thermal.
Why start your career with us?
Learn from some of the most talented pros in the industry, working for one of the most influential green energy tech companies in the world. You’ll play a massive part in our future success, showing up on the frontline and driving our mission.
You’ll work towards our employer-led Level 3 qualification in Low Carbon Heating Technologies, taught by our in-house experts and our selected end point assessment organisation NOCN. By the end of the programme you’ll be fully skilled and confident in bringing our green tech to customer homes.
Build amazing new skills, gain unique hands-on experience, do your part in creating a cleaner, greener world, all whilst earning a salary that increases as you progress through the programme.
We’re building a diverse workforce full of different skills and interest – jump right in now.
I just completed a two-month internship with the marketing team at Octopus Energy, and it was an incredible experience. In a short time, I learned so much and grew both personally and professionally. The team was so welcoming, supportive, and genuinely fun to work with. They valued my ideas and made me feel like a real part of the team. I’m so grateful for the opportunity - it helped me discover my strengths and confirmed my passion for marketing.
Manal, marketing intern
What you’ll do
During our 2-year programme, you’ll work as part of an awesome team to support the installation of low carbon technology, including air source heat pumps, in customers’ homes. Spend your time interacting with customers to install, service, fault find and repair our amazing tech. You could even find yourself planning, selecting, installing, servicing and maintaining low carbon tech with the supervision and support of experienced team members. You will also be responsible for:
- Carrying out outstanding work with design criteria, manufacturers guidance, regulations and industry recognised standards and procedures in mind at all times
- Completing prep work for the installation of low carbon tech
- Testing handover procedures for low carbon tech
- Removing and disposing of old heating and hot water systems (to make place for our shiny, low carbon ones!)
- Completing routine servicing and maintenance within customer homes
Who you are
We’re looking for passionate, authentic people who take pride in the work they’re doing. We want to see how you embrace change, go above and beyond, and put our customers at the front of everything you do. It’s also important you’re comfortable working at heights and in confined spaces. You must have Maths and English GCSE at level 4-9, functional skills Maths and English, or equivalent, and a full UK driving licence with no more than 3 points. Other qualities we’d love to see include:
- Great problem solving skills
- Resilience and ability to learn from mistakes
- Motivation to learn and develop
We encourage everyone to apply to our job, no matter who you are, as you might just be the candidate we hire. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Join us in the Octoverse!
We’re one of the UK’s Best Companies to Work for. We’ve created a culture where people learn, decide and build quicker. You’ll work towards a level 3 Low Carbon Heating Technician qualification, learning from the most passionate individuals in the industry. You can also enjoy our amazing benefits including:
- Relaxation! We don’t count your holidays here, we work hard, and so we know you need to play hard as well (within reason of course)
- £25 lunch allowance per week
- Share options in Octopus Energy Group
- Gym discounts
- Social Events
Apprenticeship application process
- Application: Find a role that suits you and complete our online application form.
- Online Test: Complete our online blended assessment. This is made up of an online test and three short video interview questions.
- Assessment Centre: If you’re successful, we’ll invite you to an online assessment centre, where you’ll get to show us what you’re made of. This step also includes a virtual face-to-face interview.
- You did it! Welcome aboard! We can’t wait for you to get started at Octopus Energy Services 🎉
All offers are subject to you having a legal right to work in the UK, satisfactory references being received and the completion (satisfactory to the Company) of Disclosure and Barring Service (DBS) background checks. Offers are also subject to the outcome of role-specific certifications being provided and driving licence checks.
Work experience and internships
Looking for something more short-term than an apprenticeship? Dip your toes into the energy sector with an internship or a work experience across different areas of the business.
We're always on the lookout for great talent and people who have a genuine passion for the mission we're on.
Octopus has created such a great work setting to be able to grow, be curious, and be elevated! Everyone, as in EVERYONE, from interns to CEOs, has been so open and willing to talk freely about their experience, and is just as curious about yours. Already being 3 weeks in makes me so excited and curious as to how much growth I - and all the other interns - will endure!
Esther, ESG intern
Information for parents and carers
We love apprenticeships, and you should too. Our Apprenticeships are the perfect opportunity to gain real world experience whilst working towards a Level 3 qualification in installing Low Carbon Tech – the future of energy.
During our 2-and-a-half-year programme, your child could be working alongside some of the most knowledgeable people in the industry. They’ll be leading the charge in making our world cleaner, greener and better for everyone.
With support from their managers, engineers around them and the wider apprenticeship team, they’ll will have everything they need to build a successful future. Their salary will increase throughout the programme, and they’ll earn from £40,000 after 5 years in their new role.
Policy Documents
We want all of our Apprentices to feel safe, respected, and assured in themselves whilst working for us.
We’ve developed a range of policies to make sure that we’re creating an inclusive and inspiring environment where all of our Apprentices can learn and develop their talents with us.
Frequently asked questions
I have a specific learning need. Will I still be able to apply for the Apprenticeship?
Yes you will. We will need you to disclose the nature of your learning requirement at the application stage. This will enable us to decide on the best level and type of support that you might need, and how we can make any reasonable adjustments to the Apprenticeship programme to enable you to successfully complete it.
What is the end-point assessment part of the Apprenticeship?
After the two years of structured training, you will be required to go through the end-point assessment. This is a three stage verification to show that you are competent in all aspects of the Apprenticeship. The three stages are:
- A 40-question online multi-choice questionnaire, where you have to choose the correct answer from four possible answers.
- A 75-minute interview with the assessor based upon a portfolio of evidence that you will have built up over the two years of your Apprenticeship. We will provide constant help and support during your Apprenticeship to enable you to buid up a portfolio that reflects your best work!
- A practical assessment where you will complete a practical task or tasks, including answering questions about what you have done.
You have to pass all three stages of the end-point assessment for you to successfuly achieve your Apprenticeship.
How is the learning structured during the Apprenticeship?
The Apprenticeship will last for approximately two and a half years. For two years you will be given structured training at one of our training centres, in Sheffiled, Slough and Hinckley.
The training will be a combination of practical training in blocks of up to two weeks. During these two week periods, you will be required to stay near to the training centre, and we will provide hotel accomodation and cover costs to enable you to do this. After a two week block at the training centre, you will spend up to six weeks with a trained Heating Technician, who will be your mentor during the Apprenticeship. You will accompany them on scheduled installations and maintenace calls to our customer’s homes.
During the two year period, you will cover all aspects of the Low Carbon Heating Technician Apprenticeship standard. At the end of two years you will spend up to four months undertaking your end-point assessment. By the time that you have completed your end-point assessment you will be fully competent and be able to undertake work on your own in customer homes.
Click here to see how the Apprenticeship programme is structured.
Do I need to have any experience to apply?
No! You do not need to have had any specific experience to join our Low Carbon Apprenticeship programme. We will give you all the training you’ll need!
I've a medical condition. Can I still apply?
Yes, you can still apply. We will ask you to disclose your medical condition as part of the application process, including how you manage it, and what medication you use.
How old do I have to be?
We do not have set age requirements, however to apply for an Apprenticeship at Octopus, we need you to have your GCSE’s in Maths and English, and also to have passed your driving test.
Do I have to do any maths or English training during my Apprenticeship?
We ask that you have your GCSE (or equivalent level qualification) in both Maths and English before you join us. This is so that we can be sure that you are able to understand the content of the Apprenticeship programme. We will however ask you to complete a maths and English test when you join us, so that we can identify if there are any particular areas that you may need support with. If this is the case, then we will provide you, as part of your Apprenticeship, with that extra support.
What happens after the Apprenticeship ends?
Once you successfully complete your Apprenticeship, you will be offered a position as a Heating Teachnician within Octopus Energy Services.
What qualification will I get at the end of it?
Once you successfully complete your Apprenticeship, you will receive your Level 3 Low Carbon Heating Technician Apprenticeship certificate.
How long does the Apprenticeship last?
Our Low Carbon Apprenticeship should take you around two and a half years to complete.
Should I do an Apprenticeship instead of going to university?
The choice as to whether you decide to complete an Apprenticeship or go to university is one for you. We know that university is not for everyone, and having a career in a fast moving sector such as green energy could be both exciting and rewarding.
Hey I'm Constantine, welcome to Octopus Energy!
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