Inside our Cosy heat pump factory

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Octopus Energy is already the biggest heat pump installer in the UK. With the launch of Cosy heating, we've become the first energy provider to make and install our own heat pump—and we're pretty pumped about it.

In this blog, we go behind the scenes of our Cosy heat pump factory in Portadown, Northern Ireland to see where the magic happens and meet the people helping us make heating cheaper, greener and more efficient.

Step inside the Cosy factory

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Introducing Cosy heat pumps

A year ago, we launched Cosy 6 – a heat pump that has skyrocketed in success over the past 12 months, with it's bigger sibling Cosy 10, now available for most UK homes.

Now, as people turn to greener energy systems to save on bills, cut carbon, and heat their homes efficiently, we're building thousands more.

This amazing surge in demand meant it was time to move out of the Octopus test centre and find a suitable home for our Cosy factory. A place that could keep up with the pace of production, provide new and exciting job opportunities, and offer an unrivalled sense of community. (Because we're nothing without our people.) So we chose Northern Ireland.

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Why Northern Ireland?

Northern Ireland is an amazing place with a rich history, but it hasn't always received the investment it deserves. We wanted to change that. By setting up our factory in Portadown, we're not just building low-carbon tech; we're helping to grow the local economy and create new job opportunities in a region with so much to offer.

"Nobody else is really doing what we're trying to do here. At the rate we're trying to do it. It's an exciting part of Northern Ireland"

Phil McVarnock, Production Manager

It all started in 2022, when we brought engineering genius Jason’s heat pump company, RED, into the Octopus family and in no time, we built and launched our very own Cosy 6 heat pump. Now, we're on track to produce 35,000 heat pumps a year and create 120 local jobs. But this isn’t just about numbers —it’s about making green, affordable heating available to everyone.


Phone showing tech controlled by app

What's special about Cosy heating?

The team at Portadown have developed the tech, design, and installation process for Cosy. It's all done in-house by experienced industry experts.

But what makes Cosy really special, is remote monitoring - allowing issues to be spotted and fixed quickly. This kind of integration is game-changing, and puts us at the forefront of advances in green energy tech. Something we're super proud of.

The Cosy really is the complete package: a heat pump, hot water cylinder, straightforward controls, and up to four Cosy Pods to monitor your home's temperature and humidity. And we're pleased to say it's up to four times more efficient than a gas boiler.

"We're supplying the electricity. We're installing the product. We're producing the product. We're then controlling the product and looking after the product throughout its entire life cycle… that makes us different to all the competition"

Colin McKinstry, Head of Technical for Octopus heat pumps

A win for customers

This factory isn't just good news for Northern Ireland—it's good news for all of us. By making our own heat pumps, we can better understand what people need and deliver perfectly tailored products. This means more affordable, innovative, and accessible low-carbon tech solutions, no matter where you live.


Work with heat pumps

There’s a brilliant bunch of people powering our Portadown factory. We know, because we set it up. If you live in the area or you're interested in renewable energy tech, keep your eyes peeled for future jobs in our heat pump factory. Discover Octopus jobs.

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Published on 25th November 2024 by:

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Samsam Farah

Writer

Hey I'm Constantine, welcome to Octopus Energy!

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