How to connect your low-carbon tech in a Zero Bills home

1. Set up your GivEnergy account: Look for an email invitation from GivEnergy. If you never received one, contact your housebuilder or solar installer; they'll be able to help!
2. Open the Octopus Energy app: (If you don't have it yet, you can grab it here.
3. Tap Devices at the bottom of the screen, then select Add device.
4. Select Battery, then choose GivEnergy from the list.
5. Tap Agree and connect.
6. You’ll be automatically redirected to the GivEnergy login screen.
7. Tap "I'm a customer".
8. Tap the button at the bottom labeled "SSO login" (this is just the secure way our systems talk to each other).
9. Sign in using your GivEnergy login details.
10. Enter the 6-digit security code sent to your email
11. Approve the authorisation request so Octopus can control your battery.

That’s it! Your GivEnergy battery is now connected.

If you’re having issues with any of the steps above, please contact us at hello@octopus.energy.

1. Download the Tesla app and create an account.
2. Ask your housebuilder to transfer ownership of your Tesla Powerwall battery to your Tesla account. Find out more
3. Open the Octopus Energy app: (If you don't have it yet, you can grab it here.
4. Tap Devices at the bottom of the screen, then select Add device.
5. Select Battery, then choose Tesla from the list.
6. Tap Agree and connect.
7. Sign in to your Tesla account (through the Octopus app).

Once signed in, we’ll begin connecting to your Powerwall - this can take up to 7 days. From the moment you start the connection process, you should notice in your Tesla app that you are enrolled into the @Virtual Power Plant (VPP)".

If you’re having issues with any of the steps above, please contact us at hello@octopus.energy

1. Open the Octopus Energy app: (If you don't have it yet, you can grab it here.
2. Tap Devices at the bottom of the screen, then select Octopus Charge.
3. Press and hold the black button under your charger for five seconds until the light flashes blue. Stay close to the device.
4. Tap "Let’s get started".
5. When prompted, allow access to your location and grant Bluetooth permissions
6. You'll be asked to enter your six-digit Bluetooth pin, which you can find on the front of your customer guide.
7. Select your EV make and model. It’s important that you select the correct make and model as it will mean we can see details about your battery so we can charge it properly.
8. Turn on notifications
9. Tap 'Let’s go!'
10. Set the time you want your EV to be charged by and the percentage of charge you'd like to add.

1. Open the Octopus Energy app: (If you don't have it yet, you can grab it here.
2. Tap Devices at the bottom of the screen, then select "Add device" and "Electric vehicle".
3. You'll be asked if you are at home with your EV plugged in. Make sure this is the case before continuing. Your car needs to be plugged in, but not charging.
4. Select your EV make and model.
5. Select "Myenergi" from the dropdown and tap your model.
6. Review the T&Cs, tap "Agree and connect" and then sign in to your Myenergi account.
7. Once logged in, select your charger and tap "Continue".
8. Congratulations, your charger is now connected! Press "Explore Dashboard" to get charging.

1. Open the Octopus Energy app: (If you don't have it yet, you can grab it here.
2. Tap Devices at the bottom of the screen, then select "Add device" and "Electric vehicle".
3. You'll be asked if you are at home with your EV plugged in. Make sure this is the case before continuing. Your car needs to be plugged in, but not charging.
4. Select your EV make and model.
5. Select "Hypervolt" from the dropdown and tap your model.
6. Review the T&Cs, tap "Agree and connect" and then sign in to your Myenergi account.
7. Once logged in, select your charger and tap "Continue".
8. Congratulations, your charger is now connected! Press "Explore Dashboard" to get charging.

1. Open the Octopus Energy app: (If you don't have it yet, you can grab it here.
2. Tap Devices at the bottom of the screen, then select "Add device" and "Electric vehicle".
3. You'll be asked if you are at home with your EV plugged in. Make sure this is the case before continuing. Your car needs to be plugged in, but not charging.
4. Select your EV make and model.
5. Select "Ohme" from the dropdown and tap your model.
6. Review the T&Cs, tap "Agree and connect" and then sign in to your Ohme account.
7. Once logged in, select your charger and tap "Continue".
8. Congratulations, your charger is now connected! Press "Explore Dashboard" to get charging.

1. Open the Octopus Energy app: (If you don't have it yet, you can grab it here.
2. Tap Devices at the bottom of the screen, then select "Add device" and "Electric vehicle".
3. You'll be asked if you are at home with your EV plugged in. Make sure this is the case before continuing. Your car needs to be plugged in, but not charging.
4. Select your Tesla model
5. Add your charger make and model.
6. Review the T&Cs, tap "Agree and connect" and then sign in to your Tesla account.
7. Once logged in, you will be asked to "add a virtual key". Please note: if your Tesla is a Model X or S from before 2021, or you lease your vehicle, adding a virtual key is not required and you can skip this step.
8. Open your Tesla app and tap "Allow third parties to access your vehicles"
9. Return to the Octopus app and tap "Agree and continue’"
10. Congratulations, your car is now connected! Press "Explore Dashboard" to get charging.

1. Open the Octopus Energy app: (If you don't have it yet, you can grab it here.
2. Tap Devices at the bottom of the screen, then select "Add device" and "Electric vehicle".
3. You'll be asked if you are at home with your EV plugged in. Make sure this is the case before continuing. Your car needs to be plugged in, but not charging.
4. Select your Ford model
5. Add your charger make and model.
6. Review the T&Cs, tap "Agree and connect" and then sign in to your Tesla account.
7. Once logged in, you will be asked to select the EV that you'd like to link and then tap "Continue:, then "Authorise".
8. Congratulations, your car is now connected! Press "Explore Dashboard" to get charging.

1. Open the Octopus Energy app: (If you don't have it yet, you can grab it here.
2. Tap Devices at the bottom of the screen, then select "Add device" and "Electric vehicle".
3. You'll be asked if you are at home with your EV plugged in. Make sure this is the case before continuing. Your car needs to be plugged in, but not charging.
4. Select your EV make and model
5. Add your charger make and model.
6. Review the T&Cs, tap "Agree and connect" and then sign in to your EV account.
7. Follow the prompts. Once signed in and a vehicle has been found, click "Connect'"
8. Congratulations, your car is now connected! Press "Explore Dashboard" to get charging.

Zero Bills is designed to cover your home’s essential energy. However, charging an EV is like adding the energy usage of a second house — it’s a huge amount of power!

To keep the Zero Bills model fair and sustainable for everyone, we separate your "home" energy from your "driving" energy. By connecting your charger to Intelligent Octopus Go, we can:

• Carve out your car's usage: This ensures your EV charging doesn't "pollute" your Zero Bills home tariff.
• Get you the cheapest rates: Your charger automatically tops up your car when the wires are overflowing with cheap energy.

It’s the "tech handshake" that keeps your home bill at zero and your driving costs as low as possible.

When you move into your Zero Bills home, your Tesla Powerwall is already installed and running. During construction, the builder holds the "master key" so their electricians can test the system and make sure your home is energy-efficient from day one. They just need to tell Tesla that you are the new owner.

The quickest way to get this sorted is to set up a Tesla account first, then email your housebuilder’s customer service team or your site manager. They need to "invite" your email address to take over the Powerwall in their Tesla portal.

Send this email to your builder:

Subject: Urgent: Tesla Powerwall Ownership Transfer - [Your House Number & Street Name]
Hi [Builder Name/Site Manager],
I have now moved into [Your Address] and I'm trying to link my Tesla Powerwall to my Octopus account. I need you to transfer the ownership status to my Tesla account.
My email address is: [The email address you signed up to Tesla with]

What happens next?

1. Check your Tesla App: Once the builder does their bit, you’ll get a notification or email from Tesla.
2. Accept the invite: Follow the prompts to become the official owner.
3. Back to Octopus: Now you can head back into the Octopus app, go to Devices, and finish the connection!