Power cuts in a storm

Very occasionally, severe bad weather can sometimes result in a loss of power, that’s why when bad weather strikes, it's important to have a plan and know what to do if you lose power.

In Great Britain the power networks are operated by “energy network operators” rather than energy suppliers like us.

Together, the network operators run the national power cut service.

We've copied their helpful advice below:

Prepare

• Stay updated: Keep up with the latest news by following your electricity network operator on social media and checking their website for updates. Enter your postcode at PowerCut105.com to find out who operates the grid in your area
• Emergency contact: 105 is a free service for power cut emergencies. You can call 105 for free in England, Scotland and Wales to report power cuts and receive updates. Remember, during power cuts, modern internet-powered landlines and mobile masts might not work.
• Lighting: Keep a torch ready for night time (and spare batteries)
• Safety: If there’s a power cut, turn off appliances that could be hazardous when left unattended, such as cookers and stoves. This way, they're safe to use when power returns. Leave one light switched on so you'll notice when the power is reconnected.
• Food and warmth: Have non-perishable food and drinks available. Boil water ahead of time and keep it in a thermos for hot drinks or warming up with a hot water bottle.
• Insulating: Close internal doors to retain heat and dress warmly in layers.
• Pets and livestock: Be aware that livestock, fish and pets may be vulnerable if there’s a power cut. You should ensure adequate provision is made.

(We think it's a good idea to keep smart devices like mobile phones and laptops charged up, and if you can, buy a portable battery pack and keep that charged so you can stay connected in the case of a longer cut.)

Care

• Stay clear: If you see damaged power lines or lines brought down over the coming days, stay well clear and call 105 for free to report it, or dial 999 if there’s an immediate danger to life.
• Neighbour check: Make sure your neighbours are okay, especially if they're elderly or vulnerable. Do they know what to do and how to get help?
• Priority services: Check to see if you or someone you know can get extra help during bad weather through the Priority Services Register. There is more information at PowerCut105.com.

Share

• Inform others: Help spread these tips to ensure everyone in your community knows how to prepare for a power cut. Share our national website, PowerCut105.com.