Octopus x ReachOut

It's OK to struggle with bills. We understand there are so many different factors, and sometimes it's hard to know what to do next.

That's why we're partnered with ReachOut.

They have a simple aim: helping find a pathway through your challenges, be they financial or otherwise.

ReachOut aren't a debt collection agency, and they don't take any payments on our behalf. Octopus picks up the bill for their services because we want our customers to have access to expert help when they need it most.

Sometimes, we might ask ReachOut to contact you directly. Their staff - who ReachOut call Pathfinders - are highly trained and offer a completely confidential service.

Pathfinders will help guide you towards charities and organisations offering free grants, support, help, and advice best suited to your individual circumstance.

If you'd like to learn more about ReachOut, we recommend visiting their website: https://reachout.co.uk/

If you've not been contacted by ReachOut and you need some extra help, please get in touch with Octopus and let us know.