Play Octoplus SNAP!

1. Open the Octopus Energy app.
2. Make sure you're on the latest app version (Go to your app store, tap your profile icon in the top right corner, scroll down and you'll see all your apps and any pending updates, and can update from there – V4.39.2 or higher).
3. In the Octopus app, you'll find a purple banner on the homepage that says "Play Octoplus SNAP!" – click Let's SNAP! to get started.
4. OR, go straight to the Octoplus tab by hitting the little pink coin in the bottom right corner of the app home page.

It’s really simple: just keep checking your SNAP map! More will pop up every 10 minutes.

You can’t find more by moving around: SNAP!s exist in time rather than space. They’re not tied to particular locations, so you can’t go chasing them up mountains or into traffic.

Every 10 minutes a fresh batch will pop up in your map.

Tap the info panel at the bottom of your SNAP! map any time to visit your Aquarium. There you can find all the SNAP!s you’ve already caught and the ones you've still got to find and see how many prize entries you've got.

Nope: everyone’s SNAP!s pop up every 10 minutes, but they're randomly generated, so everyone will see slightly different ones.

Yes, the same type of SNAP! will appear multiple times. You’ll get an entry every time you catch one.

One SNAP! = One entry in the draw to win a car

One "Legendary" SNAP! (the rarest) = Eight entries

Complete a full set = Eighty entries

You'll get these boosted prize entries the first time you get a Legendary SNAP! or complete a set: after that, it's one entry per SNAP.

See rare SNAP!s

No, but we totally think you should anyway! We'll look at every single SNAP! shared on social with #OctoplusSNAP and the most creative ones will win spot prizes every week.

Could be adorable merch from our Shoptopus, could be credit off your bill, or something else...

Plus, when else will you get the opportunity to take a selfie with with an octopus dressed like a strawberry?

Yes. Every SNAP! has a little rarity ranking in its profile. From super common to super rare, the order is:

Popular

Uncommon

Rare

Epic

Legendary

Rarer ones will appear with a sparkle or holographic effect in the game – make sure to SNAP! them up to help complete your sets.

Legendary SNAP!s get you eight entries in the draw, too!

We designed this game as a bit of wholesome family fun, so no.

If we think you've 'gamed' SNAP! by building a way to automatically catch them all, your entries won't be included in the prize draw. If we think you might be doing this we'll reach out to talk to you first.

Try to leave the game and come back in. If you managed to catch it, it’ll appear faintly on the map, your SNAP count will’ve got up, and you should be able to see it in your aquarium.

If it didn’t work, SNAPs will stay on screen for 10 minutes at a time, so you should have a chance to try again!

• Give it a second (there may be a small delay pulling you into the game).
• If nothing happens, head directly to the Octoplus tab (the little pink coin icon in the bottom right corner) Give the button a few taps.
• If that doesn’t work, “hard swipe” up to close the Octopus app, reopen, and try again.

The button should work after that!

On some Android models, or if your wifi connection is slow, you might struggle to take SNAP selfies.

The great news is, you can SNAP without taking a photo! You’ll still earn all the same entries in the prize draw and see your SNAPs in your aquarium.

There's loads more information on the BYD site, and you can also speak to Octopus Electric Vehicles' experts with any questions.

Find a BYD store near you: you can pop in to see one up close or even book test drive.

We’ll draw one winner a week, starting on the 1st August, the 8th August and the 15th August. We’ll include all entries earned by 11.59pm the day before the draw.

We'll call and email the winner that day, and announce their name here, on the app and social media.

Yes. Your entries keep building after each prize draw. All entries you’ve earned by 11.59pm the day before the prize day will be counted.

If you win, you’re welcome to keep playing SNAP!, but you won’t be eligible to win one of the other cars.

We're not, but once you have the car, it's totally up to you what you decide to do with it.

Update 6.15pm 13 August: All free Sausage Rolls have now been SNAP'd up! You'll still be able to snap Sausage Roll Constantines but they don't win you a pastry.

If you catch a Mythic "Free Sausage Roll Constantine", you'll automatically win a Greggs Sausage Roll!

All you need to do is SNAP! this Mythic Constantine by tapping it, then we'll do the rest. Sometime between 5th August and 23rd August, we'll email you your code for a free Sausage Roll and instructions on how to pick one up from a Greggs near you. You've got til the 15th September to use it.

Maximum one per customer - you'll only receive a reward for the first SNAP! you catch.

Choose from the classic Sausage Roll, with seasoned sausage meat and layers of golden puff pastry or the Vegan Sausage Roll, light puff pastry wrapped around a bespoke Quorn filling. Choices, choices…

Update 6.15pm 13 August: All hot drinks have now been SNAP'd up! You'll still be able to snap Coffee Constantines but they don't win you a drink – luckily, you get one free every single week with Octoplus!

If you catch a Mythic "Free Coffee Constantine", you'll automatically win a free Greggs hot drink!

All you need to do is SNAP! this Mythic Constantine by tapping it, then we'll do the rest. Sometime between 5th August and 23rd August, we'll email you your code for a free hot drink and instructions on how to pick one up from a Greggs near you. You've got til the 15th September to use it.

Maximum one per customer - you'll only receive a reward for the first SNAP! you catch.

A free regular hot drink from Greggs. Choose from a variety of hot drinks, from a classic Americano through to a cup of tea.

Update 6.15pm, August 13th: the draw for the free dinners has now closed. If you snap one after this, you’ll earn prize entries as normal but won't go in a draw.

Luckily, you get 25% off meals at thousands of restaurants nationwide every single week with Octoplus!

If you catch a Mythic "Free Dinner Constantine", you'll automatically go into a super-exclusive draw to win one of 500 delivery meals worth £30.

After SNAP! finishes, we'll conduct a random draw of the customers who SNAP!'d a Free Dinner Constantine – 500 of you will win a delivery meal voucher! We'll email you during the week of the 19th of August to confirm whether you won or not.

If you win, you'll receive a delivery voucher code and instructions on how to use it via email.

Update August 14th: Any Mythics caught between 6.15pm Tuesday 13th August and midnight Wednesday 14th August will be entered into their own prize draw to win some extra plushies.

If you catch a Mythic "Win Shoptopus Plushie", you'll automatically go into a super-exclusive draw to win one of 1,000 of our iconic plushie octopuses.

After SNAP! finishes, we'll conduct a random draw of the customers who SNAP!'d one of these – 1,000 of you will win a plushie. We'll email you during the week of the 19th of August to confirm whether you won or not.

If you win, we'll get your new friend in the post within a week of emailing you the good news.

Update 6.15pm, August 13th: the draw for the free octopus vans has now closed. If you snap a Shoptopus Vans after this, you’ll earn prize entries as normal but won't go in a draw.

If you catch a Mythic "Win Shoptopus Van", you'll automatically go into a super-exclusive draw to win one of our Watt Wheelz Mini E-Vans.

After SNAP! finishes, we'll conduct a random draw of the customers who SNAP!'d one of these – we've got 100 of these cuties to give away. We'll email you during the week of the 19th of August to confirm whether you won or not.

If you win, we'll get your new toy in the post within a week of emailing you the good news.

Update: the draw for the free octopus tees has now closed. You'll still be able to snap Shoptopus Tees but won't go in a draw.

If you catch a Mythic "Win Shoptopus Tee", you'll automatically go into a super-exclusive draw to win one of our Octopus tees.

After SNAP! finishes, we'll conduct a random draw of the customers who SNAP!'d one of these – we've got 300 of these to give away. We'll email you during the week of the 19th of August to confirm whether you won or not.

If you win, we'll get your new fashion statement in the post within a week of emailing you the good news.

Yes, the only way get to your SNAP! map is through the Octoplus section of our app.

Download the app from the App Store or Google Play and log in with your Octopus account details.

Any Octopus customer who:

1. Is an Octoplus rewards member. That means you need a smart meter and to pay by Direct Debit or smart prepay: find out more about joining Octoplus.
2. Has a mobile phone with the Octopus Energy app.

Why can only Octoplus customers play?

Through Octoplus, we unlock extra perks and benefits for customers who make savvy energy choices.

Having a smart meter and Direct Debit make it much easier for your to manage your account, make your bills more accurate and save you money. They also help us save on the cost of administering your account. Part of how we pass those savings on to you is through Octoplus.